The information that ANZ collects about you is dependent on how you use the facilities offered by the ANZ website.
If you visit an unsecure area of the ANZ website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded.
The ANZ website offers a number of interactive facilities including tools such as budget planners and home loan calculators, as well as online surveys and application forms.
If you use any of the tools such as the budget planner or home loan calculator we generally do not capture any personal information that you may enter when using these tools. Exceptions to this are:
- when there is information on the page informing you that we might save your responses or your personal information; or
- when the tool allows you to suspend or save your plan and retrieve the details at a later time. In that case the information is stored on our systems so that you may recover the information when you resume your plan. Any information stored in a suspended or saved budget planner or other similar tool will not be viewed by ANZ.
If you decide to complete an online application form, ANZ may collect the personal information entered into this application form before it is submitted. ANZ may use this personal information to (amongst other things) progress your incomplete application, including contacting you or any other person about whom you provide personal information.
If you decide to complete an online survey, the information that you enter into the survey will generally only be collected by ANZ if you submit your survey. If at any stage you cancel your application or log out prior to submitting your survey, the information you have entered up to that point will be automatically deleted. An exception to this is when there is information on the page informing you that we might save your responses or personal information.
Third party websites
The ANZ website also contains links to the websites of third party providers of goods and services ("Third Party websites"). If you have accessed Third Party websites through the ANZ website and if those third parties collect information about you, ANZ may also collect or have access to that information as part of our arrangements with those third parties.
Where you access a Third Party website from the ANZ website, cookie information, information about your preferences or other information you have provided about yourself may be shared between us and the third party. You cannot usually be identified from the information that is shared; if you can be identified from this information, your information will only be disclosed and/or used where permitted by our contract with you and where relevant, your preferences about how we manage your personal information.
Third Party websites should contain their own privacy statements and those third parties are responsible for their own privacy practices.