Below are three simple examples explaining the Cost of Acceptance Tables and how they may assist you if you choose to surcharge. Please note that the information provided below for illustrative purposes only. If you plan to surcharge, we encourage you to seek independent legal and financial advice as to how these changes may affect you.
12 Month (Annual) Cost of Acceptance Table
||Net Fees (GST Inclusive)
||Average Cost %
(Net Fees/Net Sales)
Notes to the table (important - please read)
The information in these tables may be used to determine a permitted surcharge amount under the surcharging and related regulations. The 12 Month Cost of Acceptance includes your Net Sales, Net Fees and Average Cost % for the last 12 months, inclusive of the current billing month.
- These tables only include the ANZ supplied elements of your Cost of Acceptance.
- Net Fees includes all fees and charges appearing on your statement after any ascertainable rebates.
- Minor rounding may apply to the Net Fees set out in both tables compared to what was billed to your account.
- The Visa Debit, MasterCard Debit and eftpos categories include Prepaid transactions where applicable.
- UnionPay is not covered by the regulations.
Using the example percentages in the 12 Month (Annual) Cost of Acceptance Table above and assuming you do not wish to include other non-ANZ costs:
One rate for all cards:
If you want to apply one rate for all cards, then in order to comply with the surcharging regulations you need to choose the lowest average annual cost of acceptance %.
In the example above, 0.250% is the lowest average annual cost of acceptance.
Two rates: One rate for Visa and MasterCard; and another rate for eftpos.
Another option, you may wish to apply the same surcharge for customers who pay with Visa and MasterCard, and a different rate for eftpos.
In the example above, 0.500% is the lowest average annual cost of acceptance for Visa and MasterCard. 0.250% is the average annual cost of acceptance for eftpos cards.
Three rates: Credit, Debit and eftpos
You may wish to apply a surcharge with one rate for credit cards (both Visa and Mastercard); another for debit cards (both Visa and Mastercard); and another for eftpos cards.
In the example above, 1.420% is the lowest average annual cost of acceptance for Visa and Mastercard credit cards; 0.500% is the lowest average annual cost of acceptance for Visa and Mastercard debit cards; and 0.250% is the average annual cost of acceptance for eftpos cards.