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Merchant support

Support for you Merchant Services

Visit ANZ Worldline Payments Solutions' merchant support hub

  • Order stationery
  • Download maintenance forms
  • Access information about pricing, chargebacks and merchant security

Online merchant support

Need dedicated product support?


In-store payments

FAQs and Operating Guides for your EFTPOS machine.

EFTPOS support


Online payments

FAQs, User Guides and Developer Kits for your eCommerce solution.

Online payments support



FAQs and Operating Guides for your ANZ HealthPay® system.

HealthPay® support

Illustration for Business Merchants Payments showing EFTPOS machine and banks cards

An update to your ANZ Merchant Agreement

Find out about ANZ Worldline Payment Solutions, your new Merchant Agreement, how to accept the offer and other frequently asked questions.

ANZ Worldine partnership

Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider whether it is appropriate for you.

ANZ recommends you read the applicable Terms and Conditions and the ANZ Financial Services Guide (PDF 179kB) before acquiring the product.