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View details of a past payment

Using ANZ Internet Banking you can easily keep track of any past payments and transfers from both your linked accounts, and any accounts you may have de-linked from your ANZ Internet Banking CRN.

How do I view details of past payments?

You can easily view the details for past payments or transfers.

Step 1 – Navigate to “View past payments/transfers”

  • Select the "Payments" menu
  • Select "View past payments / transfers".

Step 2 - Search past payments/transfers

Search for the past payment or transfer you are looking for by:

  • Account
  • Date range
  • Transaction type
  • Select “Search”

Step 3 - Select the payment or transaction you wish to view

  • Past payments and transfers that match your search criteria will be displayed.
  • Select the payment/transaction you wish to view
  • The information provided will depend on the type of payment/transfer you selected.

If you selected to view a past bill payment or funds transfer between your accounts, the following details will display:

  • From account: the account that the payment was made from.
  • To: the biller or account that the payment was made to.
  • Reference: the BPAY® biller reference number used for the payment.
  • Instance ID: is displayed for each individual payment within a multiple BPAY® bill payment or multiple transfer. This is not displayed for single BPAY® bill payments or single transfers between your accounts.
  • Amount:the amount that was transferred.
  • Lodgement number: the number issued to you when you lodged the payment. It can be used for any enquiries you may have about this payment.
  • Receipt number: your confirmation that your payment has been lodged for processing.
  • Payment type:
    • "Immediate" will display if the transaction was an immediate and single payment.
    • "One off" will appear if the transaction was a future dated payment.
    • If the transaction was a recurring payment the frequency will display. For example, daily, weekly, monthly etc.
  • Payment status:
    • "Paid - Confirmation" and a receipt number will appear if your transaction has been successful. The receipt number is for any enquiries, and will also appear on your statement.
    • "Failed" will appear if the transaction was unsuccessful.
    • "Transfer deleted" will appear if you have deleted the transfer.
  • Iteration: displayed for recurring payments only.

If you choose to view Pay Anyone payments details the following information will display:

  • From account: the account from which the payment was made.
  • Your/Business name:the name you provided when the transfer was lodged.
  • To: the description you assigned to the payee who received the payment.
  • Account name or PayID name: the name or PayID name of an account holder who received the payment.
  • BSB/Account number or PayID: the BSB/Account number or PayID that the payment was made to.
  • Instance ID: displayed for each individual payment within a multiple Pay Anyone payment/transfer.
    • This is not displayed for single Pay Anyone payments.
  • Amount: the amount that was transferred.
  • Lodgement number: the number issued to you when you lodged the transfer.
    • It can be used for any enquiries you may have about this transfer.
  • Receipt number: your confirmation that your payment has been lodged for processing.
  • Payment type:
    • "Immediate" will display if the transaction was an immediate single transfer.
    • "One off" will display if the transaction was a future dated transfer.
    • The frequency will display if the transaction was a recurring payment. For example, daily, weekly, monthly etc.
  • Message/reference: the message provided by you when the payment was lodged.
  • Payment status:
    • "Paid - Confirmation" and a receipt number will display if your transaction has been successful. The receipt number is for any enquiries, and will also appear on your statement.
    • "Failed" will display if the transaction was unsuccessful.
    • "Deleted" will appear if you have deleted the transfer.
  • Iteration: displayed for recurring payments.
  • End-to-end ID: A customer reference number or identifier used by your some organisations to categorise payments. Note: this may be displayed when you’ve paid from a business account to another account via the Osko service.

If you choose to view an international money transfer the following information will display:

  • From account: the account that the payment was made from.
  • Chinese Identification Number: an 18 digit number that is required when making a transfer to China.
  • Beneficiary Passport/Citizen Card Number: an identification number that is required when lodging transfers to select countries.
  • ABN: the registered Australian Business Number that you provided when lodging the transfer. This is an optional field when submitting an international money transfer.
  • Account name: the name of the account to which the transfer was made.
  • Address: the beneficiary's address, which was provided when the transfer was lodged. This field is only visible for transfers to select countries.
  • Destination country: the country to which the transfer is being made to.
  • Account details: contains the beneficiary account details which may include:
    • SWIFT/BIC code
    • Branch number
    • Account number/IBAN
    • Bank name
    • Branch address
  • Message: the message that was provided when the transfer was lodged.
  • Purpose of transfer: selected by you when the transfer is lodged. For example, donation, gift, etc.
  • Amount (Foreign): the amount in foreign currency that was transferred, or scheduled to be transferred for failed or deleted transfers.
  • Exchange rate: the conversion rate applicable to the transfer.
  • Amount (AUD): the amount in Australian dollars that was transferred.
  • Processing fee: the fee charged for processing the transfer.
  • Total amount in AUD: the total amount debited from the account in Australian Dollars, including the processing fee.
  • Lodgement number: the number issued to you when you lodged the transfer.
    • It can be used for any enquiries you may have about this transfer.
  • Receipt number: your confirmation that your payment has been lodged for processing.
  • Payment status

    • "Paid - Confirmation" and a receipt number will display if your transaction has been successful. The receipt number is for any enquiries, and will also appear on your statement
    • "Failed" will display if the transaction was unsuccessful

If you choose to view an international draft transaction the following information will display:

  • From account: the account that the payment was made from.
  • To payee: the name of the person who the draft was made out to.
  • Amount (Foreign): the amount in foreign currency that was transferred, or scheduled to be transferred for failed or deleted transfers.
  • Exchange rate: the conversion rate applied to the transfer.
  • Amount (AUD): the amount that was transferred.
  • Draft issuing fee: the fee charged for issuing the draft.
  • Purpose of draft: selected by you when the transfer was lodged. For example, donation, gift, sustenance, etc.
  • Total amount in AUD: the total amount debited from the account in Australian dollars, including the draft issuing fee.
  • ABN: the registered Australian Business Number that you provided when lodging the transfer.
  • Account name: the name on the account, which was used to purchase the draft.
  • Account address: the postal address associated with the account used to purchase the draft. The draft will be posted to this address.
  • Lodgement number: the number issued to you when you lodged the transfer.
    • It can be used for any enquiries you may have about this transfer.
  • Receipt number: your confirmation that your payment has been lodged for processing.
  • Payment status:
    • "Paid - Confirmation" and a receipt number will display if your transaction has been successful. The receipt number is for any enquiries, and will also appear on your statement.
    • "Failed" will appear if the transaction was unsuccessful.

If you choose to view an online bank cheque the following information will display:

  • From account: the account that the payment was made from.
  • To: the person who the bank cheque was made out to.
  • Cheque amount: the bank cheque amount.
  • Bank Cheque Fee: the fee charged for the bank cheque order.
  • Total amount: the combined amount of the cheque and the bank cheque fee.
  • Bank cheque details: the message/description provided by you when you ordered the cheque.
  • Delivery address: the address to which the bank cheque will be sent. The cheque can be sent to someone other than the person to whom the cheque is made out to.
  • Your name: the name of the person sending the cheque, to be printed on the bank cheque.
  • Your address: you provided the address when you ordered the cheque. If the cheque is returned in the mail, it will be forwarded to this address.
  • Bank cheque serial number: the last six digits of the bank cheque.
  • Lodgement number: the number issued to you when you lodged the transfer.
    • It can be used for any enquiries you may have about this transfer.
  • Receipt number: your confirmation that the payment has been lodged for processing.

If you choose to view a traveller's cheque or foreign cash transfer the following information will display:

  • From account: the account funding the purchase of the travellers cheque(s) and/or foreign cash.
  • Lodgement date and instructions: the date the request was lodged, and the collection details.
  • Lodgement number: the number issued to you when you lodged the transfer.
    • It can be used for any enquiries you may have about this transfer.
  • Receipt number: your confirmation that your payment has been lodged for processing.
  • Payment status
    • "Paid: Confirmation" and a receipt number will display if your transaction has been successful. The receipt number is for any enquiries, and will also appear on your statement.
    • "Failed" will appear if the transaction was unsuccessful for any reason.
  • Currency: the currency of the requested traveller's cheque or foreign cash order.
  • Amount: the amount in selected currency requested for the traveller's cheque or foreign cash order.
  • Type: will be either "Foreign currency" or "Travellers cheque".
  • Rate: the conversion rate used for the order.
  • Commission: the amount charged for the purchase of foreign cash or traveller's cheques.
  • Total in Australian dollars: the total amount in Australia dollars of the individual foreign cash or travellers cheque order, including commission.
  • Total transfer amount: the total amount of all foreign cash and traveller's cheques lodged in the order, including any commission.

If you choose to view a donation payment the following information will display:

  • From account: the account that the payment was made from.
  • To: the charity that the donation will be made to.
  • Your name: the name provided when the transfer was lodged.
  • Donation amount: the amount donated to the selected charity.
  • Lodgement number: the number issued to you when you lodged the transfer.
    • It can be used for any enquiries you may have about this transfer.
  • Receipt number: is your confirmation that your payment has been lodged for processing.
  • Payment type
    • "Immediate" will display in the transfer type column if the transaction was an immediate and single transfer.
    • "One off" will appear in transfer type column if the transaction was a future dated transfer.
  • Payment status
    • "Paid: Confirmation" and a receipt number will display if your transaction has been successful. The receipt number is for any enquiries, and will also appear on your statement.
    • "Failed" will display if the transaction was unsuccessful for any reason.

If you choose to view a past payroll payment the following information will display:

  • From account: the account that the payment was made from.
  • Your/Business name: the name provided when the transfer was lodged.
  • Lodgement number: the number issued to you when you lodged the transfer.
    • It can be used for any enquiries you may have about this transfer.
  • Receipt number: is your confirmation that your payment has been lodged for processing.
  • Salary no: the salary number, reference or description for the employee.
  • Employee name: the name of the employee that the payment was made to.
  • Account number: the BSB and account number that the payment was made to.
  • Reference: the message provided when the payment was lodged.
  • Instance ID: is displayed for each individual payment within a multiple Pay Anyone transfer. This is not displayed for single Pay Anyone payments.
  • Amount: the amount that was transferred.
  • Total amount: the total combined amount of the payroll payments.
  • Payment type
    • "Immediate" will display if the transaction was an immediate and single transfer.
    • "One off" will appear if the transaction was a future dated transfer.
  • Payment status
    • "Paid: Confirmation" and a receipt number will display if your transaction has been successful. The receipt number is for any enquiries, and will also appear on your statement.
    • "Failed" will display if the transaction was unsuccessful for any reason.
    • "Deleted" will display if you have deleted the transfer.

If you choose to view a direct debit transaction the following information will display:

  • User ID: the unique identification number assigned to your business, which was used to process the direct debit requests. You may have more than one User ID assigned to your business.
  • Credit: the account which the direct debit requests will be credited.
  • Direct debit type
    • "Immediate" will display if the direct debit was an immediate transaction
    • "One off" will appear if the direct debit was a future dated transfer.
  • Payment status
    • "Paid: Confirmation" and a receipt number will display if your transaction has been successful. The receipt number is for any enquiries, and will also appear on your statement.
    • "Failed" will appear if the transaction was unsuccessful for any reason.
  • Lodgement number: the number issued to you when you lodged the transfer.
    • It can be used for any enquiries you may have about this transfer.
  • Receipt number: your confirmation that your direct debit has been lodged for processing.
  • Client name: the name of the client that a direct debit request will be lodged to.
  • Account number: the account number of the client that a direct debit request will be lodged to.
  • Reference: the reference or message submitted when the direct debit was lodged.
  • Amount: the individual amount of the direct debit request.
  • Total transfer amount: the total amount of all the direct debit items within the lodged request.

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For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about viewing details of past payments/transfers.

 

  • The time that it takes for a payment/transfer to be processed to your account will depend on the payment/transfer type. Check your Electronic Banking Conditions of Use for details. 
  • The time that it takes for the payee's account to be credited will depend on the policy and systems of the payee's bank. This may take up to a week.
  • All fund transfers between your linked accounts performed after 10.00pm Melbourne time or on weekends or public holidays for the same day payment/transfer, may be processed on the following bank business day.
  • All Pay Anyone and BPAY® payments requested after 6.00pm Melbourne time or on weekends or a public holiday may be processed to your account on the following bank business day.

® BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518