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Making your job easier

Offering flexibility, service and the security of ANZ, we provide solutions you can recommend with confidence.

Setting up your
client with ANZ

Getting started

Everything your client needs to get started with the ANZ App or Internet Banking

Getting started 

Update your details

Update your address, phone number or email address with these simple steps.

Update your details 

Download statements online

View, download and share statements online via Internet Banking or the ANZ App.

Online statements 

View interest and charges

Keep track of your interest and charges with ANZ Internet Banking.

View interest and charges 


We understand support is a crucial aspect for both you and your clients.

Here you will be able to locate all the useful contact points to allow for seamless transactions and troubleshooting with ANZ.

General service enquiries

Monday to Friday

8am – 5pm AEST

Telephone 1800 282 345 
International +61 3 8699 6994 

Internet Banking: 13 33 50

Adviser Services Team

Our dedicated Adviser Services Team is here to support you.

Adviser Services team details 

How to obtain your adviser code

An Adviser code can be obtained by engaging with your local BDM. Adviser code can only be issued after the Adviser undergoes the formal onboarding process.

Contact to request adviser code details. The intermediary needs to ask us for a new adviser code.  They can either email a request to a BDM or

Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you. ANZ recommends you read the ANZ Savings and Transaction Product Terms and Conditions (PDF) and the Financial Services Guide (PDF) before deciding whether to acquire, or continue to hold, the product. Fees, charges and eligibility criteria apply.