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Financial Hardship including COVID-19 support
Request a Call Back

If you have already contacted ANZ by phone, we request that you do not use this form as it will cause duplication and may affect response times. We appreciate your understanding at this time.

Personal details
Details for assistance

Reason for financial assistance


Please ignore any communications from ANZ regarding missed payments on the product(s) you are requesting assistance with while we process this application.

ANZ uses the information that you provide above to respond to your query.

ANZ's Privacy Policy explains how ANZ handles personal information and explains how you may access and seek correction of the information ANZ holds about you or raise a concern about how ANZ has handled your information.