Register for ANZ Shield

We're committed to helping you bank simply and safely. That's why with ANZ Shield, you now have the option to add an extra layer of security to your ANZ Internet Banking.

ANZ Shield is a free security app for Android and iPhone. It allows you to generate a one time passcode - known as a Shield Code - to authenticate certain ANZ Internet Banking payments and activities.

To register for ANZ Shield you will require:

• an iPhone running iOS 8.0 or above
• an Android phone running Android 4.0 (Ice Cream Sandwich) or above

ANZ Shield is available for use with ANZ Internet Banking and ANZ Internet Banking for Business.

Your phone or tablet requires network connectivity to complete the ANZ Shield registration process.

How to do I register for ANZ Shield

Step 1 – Install ANZ Shield

Install ANZ Shield onto your chosen phone or tablet.

For Apple users, visit the App Store, or for Android users, visit Google Play on your phone or tablet.

Search for "NZ Shield" and download the app.

On your ANZ Internet Banking screen:

Read and agree to the ANZ Shield Terms and Conditions and Licence Agreement. You must select the checkbox to confirm your agreement.

Select the "I've installed ANZ Shield" button.

A Sync Code displays.

Step 2 – Get Started

On your chosen phone or tablet, open 'ANZ Shield' and tap "I have a Sync Code" to begin registration. 

Enter the Sync Code from the ANZ Internet Banking screen into your ANZ Shield app and tap 'Go'. The Sync Code is not case sensitive. 

Tap "Next Set up your  PIN" for ANZ Shield. 

Step 3 – Create a PIN

Create a 4-digit PIN for your ANZ Shield app using your phone.

Ensure you choose one that's easy to remember but doesn't compromise your account security.

You can't create a PIN that has three or more sequential numbers, three or more repeating numbers, or numbers that run in a straight line.

You must keep your PIN secure.

Avoid using your birth date, repetitive or sequential numbers or a recognizable part of your name as a PIN, otherwise you may be liable for any loss suffered from an unauthorized transaction.

Re-enter your PIN to confirm. A PIN accepted message displays.

Tap "Next".

Confirm your registration.

Return to your ANZ Internet Banking Screen and select "I’ve set up my PIN" button

Return to your ANZ Shield app and select I’ve clicked the button “I’ve set up my PIN” in Internet Banking

Tap "Done".

Tap ‘Close’ to return to the enter PIN screen to generate a Shield Code.

Step 4 – Registration Complete

Now that you're registered for ANZ Shield, you may be asked to generate a Shield Code for certain ANZ Internet Banking payments and activities.

To view or update your ANZ Shield registration, visit the "ANZ Shield Hub" from the "Profile" menu in ANZ Internet Banking.

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Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about getting started with ANZ Internet Banking and ANZ Internet Banking for Business.