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Edit a payee nickname

Your Pay Anyone payee list is comprised of the recipients you have saved in order to make Pay Anyone payments to them in the future.

Your payee’s nickname is the name your payee will appear under, and be organised by, in your Pay Anyone payee list.

How do I edit a payee nickname?

To edit a payee nickname, you’ll need to be logged in to ANZ Internet Banking.

Step 1 – Navigate to “Manage payees”

Go to the “Settings” menu.

Select “Manage payees”.

Step 2 – Update the nickname and select “Save”

Find the payee whose nickname you want to edit after doing the following:

Looking through your payees; or

Filtering your payees using the filter textbox (look for the magnifying glass).

Enter characters of your payee’s nickname or any associated payment type.

Select “edit” for the payee you wish to edit.

Select “edit” on the payee nickname field.

Enter the updated nickname for this payee.

When you are happy with the updated nickname, select “Save”.

Your payee’s new nickname will be saved immediately within the same ANZ Internet Banking session and you will be returned to the edit payee modal for this payee.

Select the “X” to return to your Pay Anyone manage payees list.

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For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about how to edit a payee nickname.

What do I need to save a new payee?

If you want to save a payee's details to your Pay Anyone payee list, you will need at least one of the following;

The payee's account details, which includes their;

Account number, which is numeric
BSB number that is exactly six digits and identifies the bank and branch of the payee
Account name
The payee’s PayID phone number
The payee’s PayID email address
The payee’s PayID ABN/ACN
The payee’s PayID Organisation ID
You will also need to create a payee nickname to help you identify them for future transfers.

What if an existing payee has created a PayID?

If one of your payees has created a PayID you can add it to your existing payee by selecting “Add a new payment type”. You will still be able to pay to their BSB and Account number however you should check where your payee would prefer you to address your payment.

You can save multiple payment types for each of your payees, or you can remove payment type/s from a payee if you no longer need them.

Learn how to:

Add a new payment type to an existing payee

Remove a payment type from a payee

Can I delete a payee?

Yes. You can delete a payee if you would like to permanently remove them from your payee list.

Learn how to delete a payee

Does a payee need to have an ANZ account?

No. A payee you add doesn’t need to have an ANZ account.

Why can’t I edit my payee?

You cannot edit a payee if there is a future or recurring payment scheduled for that person.

For example, if you have recurring payments scheduled for a payee, that payee cannot be edited.

You must first cancel any pending future or recurring payments.

If you wish to delete a future dated or recurring payment, the request must be lodged with ANZ Internet Banking prior to 11.59pm Melbourne time on the day prior to the payment date.

Delete a future payment