Multiple transfers are only available to ANZ business customers. They are a convenient way to make multiple transfers between the ANZ accounts that you have linked to ANZ Internet Banking.
- The transfers are made with a single debit to one of your business accounts.
- If you are an ANZ Internet Banking for Business customer you can save a template of multiple transfers so you can re-use it another time.
How do I make multiple transfers?
Making multiple funds transfers is easy.
Step 1 - Navigate to "multiple transfers"
Option 1 – Business customers using ANZ Internet Banking
- Select the "Payments" menu.
- Select "Multiple transfers".
Option 2 – ANZ Internet Banking for Business customers
- Select the "Payments" menu
- Select "Transfer between my accounts".
- Select "Multiple transfers".
Step 2 - Enter the "Common transfer details"
- From account: choose the ANZ account you wish to transfer funds from. Only your ANZ accounts that are linked to ANZ Internet Banking will be displayed.
- Transfer date: choose the date when you want the payments debited from your chosen account. Select the calendar icon or enter the date in the format DD/MM/YYYY (e.g. 22/02/2015).
Note, all transfers will be processed on the same day, at the same time, from your chosen account. So you only need to enter the date once and you can only select one "from" account.
Step 3 - Enter "to account details"
- To: choose the account you wish to transfer funds to. Only your ANZ accounts that are linked to ANZ Internet Banking will be displayed.
- Amount: Enter the amount you wish to transfer, using a decimal point if applicable.
Select “Add to list”.
- The payment will now display in your list. Repeat this step to add additional transfers.
Note, you can remove transfers from your list at any time by selecting “Remove”. You can also change the transfer amounts if necessary by selecting the amount box and editing as needed.
Step 4 - Review your information
Review all your information to ensure it is correct. If information is incorrect it may result in an unsuccessful transfer or the wrong account receiving funds and your funds may not be recovered.
If you notice mistakes select "Back" and re-enter the correct details following Steps 2-4.
Step 5 - Confirm your transfer
When you are happy with the list of transfers, the "From" account selected and the transfer date, select "Confirm". This will complete the transfer and a confirmation message will display.
ANZ Internet Banking for Business Operators can click "Request authorisation" to submit the transfer to the relevant Authoriser or Administrator for approval.
Step 6 - View your lodgement receipt
- Your lodgement receipt is displayed to confirm the transfer has been submitted successfully.
- This does not mean the transfer will be processed successfully as that is dependent on the details you have entered being accurate and sufficient available funds being in the account, which is funding the transfers.
- Please make a note of the receipt number and lodgement number for your own records.
Step 7 - Save template (if applicable)
ANZ Internet Banking for Business customers can save the multiple transfer list as a template to make future transfers quicker.
To save the list as a template, enter a template name that you can easily identify for future use and select “Save template”.
When you are making a transfer it is your responsibility to ensure the details you provide are correct.
- We do not check payment details.
- If payment details are incorrect it may result in an unsuccessful transfer or the wrong account receiving the funds.
- If you have a query about a transfer you can send us a SecureMail or call ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.
- If you are an ANZ Internet Banking for Business customer please call ANZ Internet Banking Helpdesk on 1800 269 242 (International callers: +61 3 8699 6906 between 8.00am and 8.00pm Melbourne time, Monday to Friday.
How long do multiple transfers take?
- Immediate transfers submitted before 10.00pm Melbourne time on a bank business day are processed on that day, but if submitted after 10.00pm Melbourne time or on weekends or public holidays are processed on the next bank business day.
- Future-dated transfers require cleared funds to be available in your account at 11.59pm Melbourne time on the day before the scheduled transfer.
How to stop multiple funds transfers
You can stop recurring or future transfers by deleting the series from your future payments and transfers list. If you wish to delete a recurring or future dated payment, the request must be lodged with ANZ Internet Banking prior to 12.00am Melbourne time on the day prior to the payment date.
Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.
Need more help?
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Send us a SecureMail
For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.