Order a replacement card

If you are not a business customer, you can find the "Order a replacement card" link as follows:

Go to the Home page, which is the first page you see when you log on to ANZ Internet Banking

Select your credit card and you will be taken to the "Account Overview" page

Then select "Order a replacement card" from the "Account actions".

Yes. You will be able to use the new card up until you have activated the new card.

Do not use ANZ Internet Banking. Instead, please immediately call 1800 033 844 (+61 3 8699 6955 from overseas).

Yes. Business cards can be replaced using this form.

Yes. If you are an additional cardholder, you can use this form to request a replacement for your card.

You should receive your card in the post within 5-7 working days.

ANZ will send the card to the most recent address you have provided us. 

If your address has changed recently, you should update it right now. 

Update my details