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Complaint form

For general enquiries log into the ANZ App, tap on Support and tap Message us.
To make a complaint fill in this form.


Your details

ANZ agents or third parties submitting a complaint on behalf of a customer, please select "Other".

*If you have selected email, we will only use your phone number if we need to contact you urgently.

*If you have selected phone, we will only use your email address if we need to contact you urgently.


ANZ uses the information that you provide above to respond to your query.

ANZ's Privacy Policy explains how ANZ handles personal information and explains how you may access and seek correction of the information ANZ holds about you or raise a concern about how ANZ has handled your information.