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Fraud detection

ANZ helps to protect your money but fraudsters are highly adept. Be vigilant, keep track of your funds and know what to do if you spot an unusual account transaction.

Know what to look for

Check your accounts regularly

Frequently monitor your accounts to recognise any unusual transactions easily. Check for payee names that you don't recognise and if you see anything suspicious, contact us.

Verify calls and emails

If you're contacted by someone claiming to be from ANZ or another business, asking for your personal or banking details, verify their identity. Do this by calling them back on the phone number listed on their company website.

Stay informed

Sign up to the ACCC's Scamwatch alert emails to learn about the latest scams. Scamwatch also offers practical tips on protecting yourself from fraud, reporting scams and getting help.

Fraud detection and prevention

Types of fraud

Recognise the most common types of fraud and get tips to keep your details safe.

Computer threats

Learn about everyday computer threats like phishing scams, spyware, adware, viruses, worms and Trojans – and find out how to avoid them.

Types of scams

Be aware of job scams, romance scams, fake charities and more - and know what to watch out for.

Think you’ve been duped? Don’t let the scammers get away with it.

 

Report bank fraud

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ANZ Shield

Protect your internet banking activity with our smart security app. 

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How to be safe online

Understand how to protect your information when you’re online. 

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Credit card security

All ANZ credit cards are protected by a range of security measures.

Learn more

Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you and read the relevant Terms and Conditions, Product Disclosure Statement and Financial Services Guide before acquiring any product.