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Pay anyone over $1,000
Pay with Voice ID

Now available on the ANZ Appdisclaimer




Voice ID. It's simple and secure


We all have different voices with distinctive sounds and rhythms.

Voice ID takes advantage of this as a safe and convenient method of verifying your identity. But what does that mean for you?

An additional layer of security that lets you do more. No need to remember extra password or PINs.

Higher mobile payment limits


We’ve started with the ANZ App, where setting up Voice ID could help you make higher value payments from your device without leaving the app.

With Voice ID, you can now make Pay Anyone payments over $1,000 and BPAY® payments over $10,000.

Setting up Voice ID is easy


  1. Make sure you're in a quiet place
  2. Log in to the ANZ App and tap on Accounts
  3. Tap on the Profile icon
  4. Select Voice ID, follow the prompts and you're done

Making higher value payments in the ANZ App is simple

To make a higher value payment all you need to do is:


Open the ANZ App on your mobile device. Select the account you wish to make the payment from


Enter your payment details and confirm


When prompted, say the phrase displayed on your screen 'My voice confirms my identity'


With your identity verified, a confirmation receipt will appear. It's that easy


Got a question?

Voice ID is a secure authentication method that uses advanced biometric security to verify your voice based on hundreds of unique characteristics. This makes it difficult for someone else to imitate you or even use pre-recorded audio of your voice.

A little background noise is fine. But if you’re in a loud environment (such as a crowded café or sporting event), it might be harder to use Voice ID effectively.

No. Voice ID uses unique characteristics of your voice to securely verify your identity. Speech recognition identifies words and phrases, no matter who they’re spoken by.

If you can’t use Voice ID, for example if you’ve lost your voice, you can still use ANZ Internet Banking to make a ‘Pay Anyone’ transaction over $1,000 or a BPAY® transaction over $10,000. 

If someone familiar to you can't recognise you over the phone, then it’s unlikely the technology will be able to. 

ANZ App for Android is only available on Google Play™. ANZ App for iPhone is only available from the App Store.

Apple, Apple Pay, Apple Watch, Face ID, iPad, iPhone and Touch ID are trade marks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trade marks of Google Inc.

The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.

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