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Settlements and Discharges

ANZ Mortgage Enquiries and Settlement Bookings

ANZ Purchase Settlement booking process – Online bookings available for selected settlements

ANZ, with our provider Dye & Durham, offers an online Self Service settlement booking portal for Purchase only Home Loan settlements.

The online option will make it quicker and easier to book your customer's settlement, and gives you the flexibility to book 24 hours a day, seven days a week.

Eligible settlements can be booked via the following link using the reference number and SSB Key provided in your Self Service Booking Invitation:

Online booking


To help us deliver an efficient and effective settlement function, please adhere to our settlement cut off times.

Key contacts

To book a settlement please call Dye & Durham:

 1300 012 708

For all other enquiries please call:

 1800 603 361


Important information

Contact hours - Customer Settlement Enquiries:

8am - 6pm, Monday to Friday AEST


Discharge Documentation

ANZ Discharge and Variation Authority

The ANZ Discharge & Variation Authority form captures all discharge/variation scenarios including the following:

  • Sale
  • Partial release
  • Nil debt (loan repaid)
  • Refinance
  • Internal ANZ refinance
  • Swap
  • Non-Settlement variation
  • Section 27 (Victoria properties only)
  • Change to previously submitted request.

Closing your home loan? Chat with us first

Ready to pay off and close your loan? Congratulations! Let’s chat about what’s next.

If you're looking to close your ANZ home loan because it no longer meets your current needs, we can help. Request a call back from one of our specialists. We'll see if we can get your home loan working better for you and save you the hassle and cost of switching.

Request a call back


Please use the ANZ Discharge and Variation Authority (PDF 264kB) when requesting a security discharge or variation.

Please note:

  • ANZ requires one business day to create your request once submitted
  • ANZ requires a minimum of seven business days to process a request
  • ANZ requires an additional five business days for processing where a reassessment is required

ANZ Production of Title

Please use the ANZ Production of Title Request Form (240 kB) when requesting ANZ to produce a title at the Land Titles Office. The ANZ Production of Title Request form captures all production/title scenarios including the following:

  • Subdivision 
  • Request for Subsequent Mortgage 
  • Transfer of ownership/Change of name 
  • Deceased Estate/Bankruptcy 
  • Lease 
  • Easement/Covenant 
  • Boundary Realignment 
  • Resumptions

Please note:

  • ANZ requires one business day to create your request once submitted
  • ANZ requires a minimum of 10 business days to process a Production of Title Request Form.


Contact Hours:
National Fulfilment Enquiries

All states excluding WA (8am - 6pm Mon - Fri local time)
WA (8am - 5pm Mon - Fri)