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Home loan contact request

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How can we help you?

Australia and New Zealand Banking Group Limited ABN 11 005 357 522 (ANZ/We) collects any personal information you enter into this online form.

We may use and disclose this personal information:

  • to respond to your request and to otherwise communicate with you (eg: contacting you about your request, answering any questions you may have or providing you with information relevant to your request (such as information about ANZ’s home loan products or services));
  • for research, analytics and product development; and
  • for any purpose which is required or authorised by law or court/tribunal order.

Without this information, ANZ may not be able to respond to your request.

We may disclose your personal information to:

  • Other parts of ANZ and ANZ’s other related entities;
  • Others in ANZ’s authorised distribution network (such as our bankers, mobile lenders and brokers) who may respond to your request or communicate with you;
  • agents, contractors and/or service providers;
  • Regulatory bodies, government agencies, law enforcement bodies and courts; and
  • Other parties we are authorised or required by law or court/tribunal order to disclose information to.

ANZ’s Privacy Policy contains information about any laws that require or authorise ANZ to collect certain information from you, further details on when ANZ may collect your information from other sources (including from a third party), how to access the personal information ANZ holds about you, how you can seek to correct it, how you can raise concerns if you believe that ANZ has breached the Privacy Act or an applicable Code, and how ANZ will deal with these matters.

By submitting this form, you agree that we may use your information in accordance with our Privacy and website security policy.