Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
This site uses cookies
ANZ’s website uses cookies for a better browsing experience. Find out more on how we use cookies and how you can manage your settings.
Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
Log in
Explore more
Be alert to scams! If it looks too good to be true, it probably is. Scams are attempts by criminals to purposefully and maliciously mislead you in order to get your money.
If a phone caller demands personal information or urgent action, hang up and ring the organisation back using details found on an official website.
* Even if the caller appears to come from ANZ or from any organisation you know.
Phishing attacks increase during the holiday season. Be on the lookout for suspicious text messages or emails, such as fake offers encouraging you to get in quick, virtual cards, urgent requests to update or unblock your bank accounts or unusual/unexpected parcel delivery notifications – these are often fake!
*Even if the message appears to come from someone you know/a loved one.
We're working every day to help keep you secure online, however it's also your responsibility to keep yourself secure. With new scams regularly surfacing, it’s important to educate yourself on the most common types of scams so you know what to look out for. To help you, here are some suggestions of simple steps you can take to further improve your level of security:
Download ANZ’s flyer on how to protect yourself online (PDF)
Personal Banking Customers:
13 33 50 / +61 3 9683 8833
Business Customers using ANZ Transactive:
13 70 28 / +61 3 8693 7153
Understand how to protect your information when you're online.
All ANZ credit cards are protected by a range of security measures.
Changing the way we work and communicate brings new opportunities and challenges.
Find out how we manage and protect your personal information, particularly when providing a product or service to you.
This information seeks to raise awareness and provides general information only. It may be necessary or appropriate to ensure that measures are taken in addition to, or in substitution for, the measures presented having regard to your particular personal or business circumstances.