Sibos 2022: we can’t wait to see you

It’s an exciting time in banking, with the Sibos financial services conference just around the corner. Over the past few decades, the payments conference has become the leading event on the calendar for a broad part of the banking ecosystem.

For us at ANZ, Sibos is all about our customers – hearing from them in person, learning about their needs, and sharing best practice with others in the industry to ensure we’re equipped to deliver our clients solutions to help their business grow.

There’s extra excitement this year because of one thing: we’re finally back in person. It's the first time Sibos has held an in-person conference since 2019. Due to the pandemic, we haven't seen some of our customers face-to-face for that length of time. It's going to be great.

Through the pandemic, video conferencing was critical to keep in touch with customers. But it’s just not the same as speaking in person. Events like Sibos are so important to our customer relationships because it allows us to find out not just what the business is doing, but why - and what their motivations are. This allows us to better give them what they need to succeed.

Our team

ANZ will send a group of about 25 people to the conference, ranging from relationship managers and transaction banking experts, as well as technology, innovation, wholesale digital, and even financial crime representatives.

A day at Sibos is a very busy one. Delegates will have somewhere between 20 to 40 meetings over a four-day period, which is quite intense. It’s all about banks getting together with other banks and people in the payments sector to exchange best practice.

There has been a huge amount of change in payments technology and platforms over the past few years. As bankers, we want to make sure our customers are aware of what's new and exciting because we know that is important to them.

Our customers see us as a trusted advisor in the industry, and that’s a source of pride for us.  Likewise, we want to learn what our customers are doing on the edge of innovation. It’s very much a partnership approach.

Commitment

We want our customers to know we are committed to them and to the payments industry - and the size of ANZ’s delegation is representative of our commitment.

Payments, and our international clearing business, are a priority area for us. We are continuing to invest in the sector, and we have several innovation projects underway.

From front to back, at ANZ, we’re committed to helping our customers get what they need to grow their businesses. We’re looking forward to discussing that in person at Sibos and we’re looking forward to doing that for many years to come.

Michael Lim is Head of TB Financial Institutions & Mark Harding is Global Head of FIG at ANZ Institutional