What can I do to keep my accounts safe?
ANZ Plus is backed by ANZ’s powerful security, ANZ Falcon® anti-fraud monitoring technology, so we're always on the lookout for suspicious activity.
When it comes to preventing unauthorised activity using your card or device, there are a few things you can do to help protect your money.
- Turn on push notifications
So you can track transactions using your card and accounts. - Adjust your daily payment limits
To stay in control of the money going out of your accounts. - Keep Scam Safe controls turned on
Scam Safe is designed to help protect you against fraud and scam attempts. - If you can't find your card, lock it!
This will prevent any unauthorised transactions using your card and if it turns up, you can unlock it right away. If your card doesn't turn up, or if you know you've lost it, you can Cancel and Replace it in the Card tab of the app. - Don't use PINs that can be easily guessed
Avoid using things like a birthday or numbers that represent your name when setting your PINs. - Never share your PINs with anyone
We'll never ask you for your Access PIN or card PIN on the phone or via email or SMS. It's also best to remember your PIN by heart – we don't recommend writing it down. - Check your accounts and review your transactions regularly
If you notice any unknown merchants or unauthorised transactions, report them right away. - If you're worried, send us a message
The sooner you flag anything suspicious, the more likely we'll be able to help, so if you notice anything out of the ordinary, let us know right away.