ANZ Customer Fairness Advisor Evelyn Halls shares the progress being made in two key areas for ANZ and our customers: scams and hardship.
2024-07-04 09:14
Scams & Online Safety:
Awareness and prevention tips on financial scams, cybersecurity and online safety. Hear from industry experts on the latest scams and the rapidly evolving landscape.
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Scammers are sophisticated criminals who psychologically manipulate people. There is a scam out there for everyone – including you.
2024-08-12 11:19 -
With the threat of scams continuing to grow, empowering individuals with tools and techniques to defend themselves is paramount – ANZ’s MoneyMinded program can help.
2024-06-13 09:18 -
Investment scams account for more than half of all scam losses in Australia. Customer education and new technologies are key to better protecting customers and their money.
2024-05-21 09:13 -
There are thousands of ATMs spread across Australia. Which one will criminals use for money laundering? Ask ANZ’s internal investigators.
2023-11-29 15:59 -
There are new helpers in the battle against online scammers. AI, machine learning and data analytics are revolutionising our ability to protect ourselves.
2023-10-31 10:37
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Investment scams are becoming increasingly prevalent and sophisticated. Businesses and customers must work together to help stem the flow of funds to fraudsters and scammers.
2023-07-26 09:40 -
Katarina is a young ANZ investigator who likes solving puzzles. Her curiosity aided a major Federal Police investigation.
2023-06-21 09:37 -
Don’t be embarrassed if you are scammed online. Don’t feel alone either. Reach out. This fight requires a whole of community response.
2023-10-26 10:33 -
Is your personal information being stolen and misused? Do you even know? Better protection is here – and it comes in layers.
2023-09-13 10:37 -
Criminals can trap Australians into acting as “money mules” – helping to launder billions of dollars by transferring illegal funds between accounts. An ANZ pilot is disrupting the trade.
2023-08-10 11:26 -
Scams are becoming so sophisticated they are difficult for customers to spot. Companies must constantly adapt and refine measures to protect customers and the wider community.
2023-06-22 15:55