ANZ’s new Customer Advocate, Sarah Spencer, reflects on her commitment to championing customer fairness and accountability across the bank.
2026-03-10 00:00
Consumer Fairness:
Insights into consumer rights, fairness in financial services and regulatory developments.
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In the leadup to International Women’s Day, the Pacific is proving just how powerful women’s leadership can be. It is within this complex, high-stakes landscape that an impressive cohort has emerged - redefining what strength looks like.
2026-03-04 00:00 -
Kat Hartmann has helped some of the country’s top companies champion the customer using digital technologies. Now she is applying her skills – and leadership - at ANZ.
2024-09-23 00:00 -
How can we understand product management in a fast-moving digital age? We need to cast our minds back to the 1930s to understand how.
2024-08-14 00:00 -
ANZ Customer Fairness Advisor Evelyn Halls shares the progress being made in two key areas for ANZ and our customers: scams and hardship.
2024-07-04 09:14 -
ANZ Customer Fairness Advisor Evelyn Halls has received the Medal of the Order of Australia in the General Division.
2024-02-01 11:27