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Michelle Pinheiro

Chief Risk Officer, Data & Technology, ANZ

About Michelle Pinheiro

Michelle Pinheiro

Chief Risk Officer, Data & Technology, ANZ

ARTICLES BY MICHELLE PINHEIRO

Technology

AI and the erosion of customer trust

Michelle Pinheiro Chief Risk Officer, Data & Technology, ANZ

Artificial intelligence and its applications have boomed. But what are the implications of its interactions with customers and do we still prefer the human touch?

2023-12-08 10:52