ANZ today announced it will make changes to better align its divisional reporting with how the Group manages customer relationships, allocates resources and measures divisional performance.
These changes have been implemented during the September 2026 half and will be reflected in the divisional financial information in the Group’s Full Year 2026 reporting.
These changes will have no impact on the Group’s statutory profit, cash profit, net assets or capital position.
Better aligning divisional reporting to customer relationship management
ANZ has reclassified home loans and associated offset accounts for Business & Private Bank (B&PB) customers from Australia Retail to B&PB, together with the associated revenue and expenses. The change aligns divisional reporting with B&PB’s ownership and management of the Business-Owners Home-Owners (BOHO) customer segment.
In addition, a share of Markets’ Foreign Exchange (FX) and Payments & Cash Management (PCM) revenues generated from Australia Retail, B&PB and New Zealand division customers, currently reported in the Institutional division, will now be recognised in the respective Retail and B&PB divisions in Australia and in New Zealand division. This change strengthens accountability and alignment between product manufacturing and distribution, with a greater focus on growing these important offerings for our customers.
Group Centre allocations
ANZ has also reduced costs and capital in the Group Centre through reallocation to divisions to better align resource consumption and capital usage with the economic activity and revenue generation of each division. This reduced operating expenses retained in the Group Centre from 13% to 9% in the March 2026 half and the September 2025 full year. This change is more consistent with the approach of global peers.
Prior period divisional financial information has been restated to reflect these changes, with a summary of the impacts provided in Appendix 1 – Summary of Restatement Impacts and the restated divisional numbers for the September 2025 full year and the March 2026 half provided in Appendix 2 – Restated Divisional Numbers. Comparative financial information for the Suncorp Bank and Pacific divisions is unchanged.
Other presentational changes
In addition to the changes above, Net Fee and Commission income is now presented separately on the face of the Income Statement to provide greater clarity over the composition and drivers of non-interest income. Previously Net Fee and Commission income was only presented in the notes to the financial statements.
For media enquiries contact:
Lachlan McNaughton
Head of External Communications
Tel: +61 457 494 414
Siobhan Jordan
Senior Manager, Media Relations
+61 403 988 326
Kylie Bundrock
Group General Manager, Investor Relations and M&A
Tel: +61 403 738 809
Cameron Davis
Executive Manager, Investor Relations
Tel: +61 421 613 819
Apendix 1
Apendix 2
Important Information
References to “ANZ” and “ANZ Group” are to ANZ Group Holdings Limited ABN 16 659 510 791 and its controlled entities.
This document contains general background information about the activities of the ANZ Group current as at 27 October 2026. It is information given in summary form and does not purport to be complete.
It is not intended to be and should not be relied upon as advice to investors or potential investors, and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice, when deciding if an investment is appropriate.
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There can be no assurance that actual outcomes will not differ materially from any forward-looking statements or opinions contained herein.
The forward-looking statements or opinions only speak as at 27 October 2026 and no representation is made as to their correctness after this date. No member of the ANZ Group undertakes to publicly release the result of any revisions to these statements to reflect events or circumstances after this date to reflect the occurrence of unanticipated events.
All amounts in this document are in Australian dollars unless otherwise stated and all financial performance metrics are on a cash profit basis unless otherwise stated. Sum of parts within charts and commentary may not equal totals due to rounding.