We can help you bank from home
Changes to ANZ fees and charges
We’re making changes to some of our fees and charges. These changes will come into effect from 15 April 2024.
The main reason behind those changes is to simplify the way our fees work, or to reduce or remove them entirely.
We have summarised the changes in detail below.
Changes to customer banking services fees and charges
Fees we’re changing
We are making changes to these fees and charges.
Fees we’re removing
We have removed the following fees and charges.
- Account set up fee for ANZ accounts denominated in foreign currency
- Bank Drafts (Outward)
- Bank Drafts (Inward)
- Cheques/Drafts (drawn in foreign currency outside of Vanuatu) – all fees as service no longer offered
- Dishonour Fee
- Dishonour of foreign currency cheques
- Fast Deposit Box
- Foreign Currency Call Account dormant account fee – all currencies
- Foreign Currency Call Account minimum balance fee – all currencies
- Foreign Currency Cash – all fees as service no longer offered
- International Access Card – Overseas bank ATM transaction fees
- International Access Card – Currency Conversion Assessment fee
- International Access Card – Issuer Cross-border Assessment fee
- International Access Card – Overseas bank card transaction fee
- Late Payment fee / Loan arrears fee / Overdue fee
- Loan commitment fee
- Mail Credits
- Mailing Card/PIN to overseas address
- General Banking Fees and Charges – Miscellaneous: Service not covered elsewhere
- General Banking Fees and Charges – Postage/Courier
- Property Inspection/Valuation fee
- Replacement of PIN for an ANZ Card (linked to local currency ANZ Accounts)
- Special Clearance of Cheques
- Standing Orders – staff assisted (service still available through digital channels)
- Statement fees – Typed statement and reconstructed from records
- Stop Payments
- Telegraphic Transfer - Outward
- Visa Debit Card International fees – ATM balance enquiry fee
- Visa Debit Card International fees – ATM withdrawal fee
- Visa Debit Card International fees – POS transaction fee
- Visa Debit Card – PIN replacement fee