Customise my profile name

ANZ Internet Banking for Business customers can access multiple businesses/entities using one Access CRN. Each business has its own profile name, which you can select from the drop down list on the top right.

How do I customise my profile name?

To update a business profile name:

Go to the "Profile" menu.
Select "Customise business profile name".
Your current profile name will be displayed.
Type your new profile name in the required field.
The new profile name should only contain letters, numbers and spaces.
Select the "Save" button to submit your request.

This will refresh the page immediately and the current profile name on the top right of the page will be updated with the new profile name you entered.

This function is only available to ANZ Internet Banking for Business customers with multiple businesses linked to the same CRN. Different profile names will be assigned to each business.

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For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about getting started with ANZ Internet Banking and ANZ Internet Banking for Business.

You need to use separate log on details (your CRN, password and user ID) to log on to each business profile.
This function of customising profile name is only available to the Administrator and Authoriser users who have multiple businesses linked to the same CRN.

I keep getting a message saying I've entered invalid characters. Why?

The new profile name should only contain letters, numbers and spaces.

If you have included any special characters (!@#$%^&*) the new profile name will not be accepted.

How long does it take to update new profile names?

Once you enter the new profile name and save the changes, the page refreshes immediately.

The current profile name in the header will be updated with the new profile name you have entered.

Why can't I see the "customise business profile name" link?

The "Customise business profile name" function is only available to ANZ Internet Banking for Business customers with multiple businesses linked to the same CRN.