Delete a Pay Anyone payee

Your Pay Anyone payee list is comprised of the recipients you have saved in order to make Pay Anyone payments to them in the future.

There are two ways to delete a payee from your Pay Anyone payee list.

How do I delete a Pay Anyone payee?

To delete a payee from your payee list, you’ll need to be logged in to ANZ Internet Banking.

Option 1 - Delete a payee from your payee list

Step 1 – Navigate to “Manage payees”

• Go to the “Settings” menu.
• Select “Manage payees”.

Step 2 – Delete the payee

• Find the payee you wish to delete after doing the follow:
  • Looking through your payees; or
  • Filtering your payees using the filter textbox (look for the magnifying glass).
    • Enter characters of your payee’s nickname or any payment type
• Select “Delete” on the payee you wish to delete.
• You will see a message to confirm that you wish to delete the payee and all of payment types you’ve saved for them.
• To delete the payee, select “Delete”.  
• You will be returned to your Pay Anyone payee list.

Option 2 - Delete a payee after reviewing their details

Step 1 – Navigate to “Manage payees”

• Go to the “Settings” menu.
• Select “Manage payees”

Step 2 – Delete the payee

• Select the payee you wish to delete after doing the following:
  • Looking through your payees; or
  • Filtering your payees using the filter textbox (look for the magnifying glass).
    • Enter characters of your payee’s nickname or any of their payment types
• Select the “Edit” link on the payee.
• Review the payee that you wish to delete, then select “Delete”.
• You will see a message to confirm that you wish to delete the payee and all of payment types you’ve saved for them.
• To delete the payee, select “Delete”.
• You will be returned to your Pay Anyone payee list.

Why can't I delete a payee?

You cannot delete a payee if you have future or recurring payment/s scheduled to any of the payment types you’ve saved for them.

• For example, if you have recurring payments scheduled to a payee, that payee cannot be deleted.
• You must first cancel any scheduled payments to that payee.

If you wish to edit a future dated or recurring payment, the request must be lodged with ANZ Internet Banking prior to 11.59pm Melbourne time on the day prior to the payment date.

Delete a future payment

Need more help?

Choose another topic from the table of contents

Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked questions