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Your Pay Anyone payee list is comprised of the recipients you have saved in order to make Pay Anyone payments to them in the future.

How do I add a Pay Anyone payee?

You can add as many payees as you want to your Pay Anyone payee list.

  • To add a new Pay Anyone payee, you’ll need to be logged in to ANZ Internet Banking.
  • Before you add a payee to your Pay Anyone list you must ensure that the payee is aware:
  • Of ANZ’s identity and contact information
  • That they are able to access the information ANZ holds about them
  • That their banking details are collected for transferring money directly into their account
  • That ANZ will not disclose their information to other organisation.

Remember that it is your responsibility to ensure the details provided by you are correct as we do not check that the details are correct.

Step 1 – Navigate to “Manage payees”

Go to the “Settings” menu.

Select “Manage payees”.

Step 2 – Add the payee

Select “Add a new payee”.

Enter a nickname for your payee in the nickname field.

Select the payment type you’d like to add for this payee from the “Select a payment type” menu;

If you’d like to add a BSB and Account number:

  • Select “BSB/Acc number” from the “Add a new payment type” menu.
  • Enter the Account name, BSB and Account number into the appropriate fields.
  • Select “Add”.
  • Note: If you enter an incorrect BSB and/or account number, your funds may be paid to an unintended recipient and they may not be recovered. ANZ does not check the account name matches the account number.
  • If you’d like to add a phone number;
  • Select “Phone number” from the “Add a new payment type” menu.
  • Enter the payee’s Phone number.
  • Check the payee’s phone number is linked to a bank account by selecting “Check phone number”.  
  • If the phone number is linked to a bank account, a “Save” button will appear.
  • Check that the name shown is the name of the person/business you intend to pay before selecting “Save”.
  • If the phone number isn’t linked to a bank account, it will display an error message prompting you to check that the phone number is correct.

Note: ANZ may not be able to recovered incorrectly addressed payments, so be sure to check that the phone number you’ve entered belongs to the person/business you intend to pay.

If you’d like to add an email address:

  • Select “Email address” from the “Add a new payment type” menu.
  • Enter the payee’s email address.
  • Check the payee’s email address is linked to a bank account by selecting “Check email address”. 
  • If the email address is linked to a bank account, a “Save” button will appear.
  • Check that the name shown is the name of the person/business you intend to pay before selecting “Save”.
  • If the email address isn’t linked to a bank account, it will display an error message prompting you to check that the email address is correct.
  • Note: ANZ may not be able to recovered incorrectly addressed payments, so be sure to check that the email address you’ve entered belongs to the person/business you intend to pay.

If you’d like to add an ABN/ACN:

  • Select “ABN/ACN” from the “Add a new payment type” menu.
  • Enter the payee’s ABN/ACN.
  • Check the payee’s ABN/ACN is linked to a bank account by selecting “Check ABN/ACN”.  
  • If the ABN/ACN is linked to a bank account, a “Save” button will appear.
  • Check that the name shown is the name of the person/business you intend to pay before selecting “Save”.
  • If the ABN/ACN isn’t linked to a bank account, it will display an error message prompting you to check that the ABN/ACN is correct.
  • Note: ANZ may not be able to recovered incorrectly addressed payments, so be sure to check that the ABN/ACN you’ve entered belongs to the person/business you intend to pay.

If you’d like to add an Organisation ID:

  • Select “Organisation ID” from the “Add a new payment type” menu.
  • Enter the payee’s Organisation ID.
  • Check the payee’s Organisation ID is linked to a bank account by selecting “Check Organisation ID”.
  • If the Organisation ID is linked to a bank account, a “Save” button will appear.
  • Check that the name shown is the name of the person/business you intend to pay before selecting “Save”.
  • If the Organisation ID isn’t linked to a bank account, it will display an error message prompting you to check that the Organisation ID is correct.
  • Note: ANZ may not be able to recovered incorrectly addressed payments, so be sure to check that the Organisation ID you’ve entered belongs to the person/business you intend to pay.
  • You will be returned to your payee list.

Note: You can add more payment types to a payee or edit/remove existing payment types by editing a Pay Anyone payee.  

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For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about adding a Pay Anyone payee.

Yes. You can delete a payee from the Pay Anyone payee list any time.

Go to the “Settings” menu

Select “Manage payees

Select the payee you wish to delete

Select “Delete” icon

Select “Delete” to delete payee immediately

Please note, you cannot delete a payee if there is a future or recurring payment scheduled for that payee. You must first cancel the pending future or recurring payments.

If you wish to delete a future dated or recurring payment, the request must be lodged with ANZ Internet Banking prior to 11.59pm Melbourne time on the day prior to the payment date.

Find out more about deleting future payments

If the payee's bank details change in future, you can edit the payee.

Go to the “Settings” menu

Select “Manage payees

Select the payee you wish to edit

Update their details and select “Save

You can update the BSB number (financial institution number), Account number, account name, and payee nickname.

Once you edit the payee's details it will be updated immediately within the same ANZ Internet Banking session.

You can transfer funds from your account to any Australian financial institution (bank, building society, credit union) account. All you need is the payee's account details, which includes their:

Yes. You can pay from your account to any Australian financial institution (bank, building society, credit union) account. All you need is the payee's account details, which includes their:

  • Account number, which is numeric,
  • BSB number that is exactly six digits and identifies the bank and branch of the payee and
  • Account name, or;
  • The payee’s PayID (which can be a phone number, email address, ABN/ACN or Organisation ID)