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Delete a payroll payment template

ANZ Internet Banking for Business customers can save payroll payment templates to help make payroll payments quicker and easier.

If you no longer need your template you can easily delete it.
Once a template is deleted it cannot be retrieved.

How do I delete a payroll payment template?

ANZ Internet Banking for Business customers can easily delete an existing payroll template.

Go to the "Payments" menu.
Select "Pay employees".
Select "Manage templates".

Alternatively you can:

Go to the "Payments" menu.
Select "Manage payment templates".

The full list of payroll templates will display here.

Step 1 - Select the template and click "Immediately delete template"

Ensure the correct template is selected, using the radio buttons under the "Select" column.

Click on the "Immediately delete template" link.

This will delete the template from your list so you will no longer be able to use it to make payroll payments.

Why can't I delete my template?

You cannot delete a payroll template if it has been used for a scheduled future transfer.

You must first cancel any pending future payroll payments connected with the template.

If you wish to delete a future dated transfer, the request must be lodged with ANZ Internet Banking prior to 11.59pm Melbourne time on the day prior to the payment date.

Find out more about deleting a future payment

Please note that you cannot edit a recurring or future dated transfer. You must delete and then re-submit a new payment.

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For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about deleting a payroll payment template.

Why can't I delete my template?

You cannot delete a Payroll payment template if it has been used for a scheduled future payment/transfer.

You must firstly cancel any pending future payments/transfers connected to the template.

If you wish to delete a future payment/transfer, the request must be lodged within ANZ Internet Banking prior to 12.00am (midnight AEST) on the day prior to the payment date.

Delete a future payment

Template name: this is only available when creating a new template or copying an existing template.
Your/business name: provide the name that you would like to appear on the employee's statement.
Employee details: allows you to select an employee from the drop down list available for payroll payment employee list or click "Maintain employees" in order to add new employees to the list.
Transfer amount: includes the "Reference" that you would like to appear on the employee's statement as well as the "Amount" that will be transferred to the employee's account.