Delete a payment template

Payment templates are a convenient way to for ANZ Internet Banking for Business customers to make multiple payments. Once you have a template saved you can select it to populate your payments without needing to add the details for each payment individually.

How do I delete a payment template?

• You can easily delete a saved template that you no longer need.
• However you will not be able to retrieve the details once the template is deleted

Step 1 - Navigate to payment templates

• Select the "Payments" menu.
• Select "Manage payment templates".

Step 2 - Delete the template

• A full list of your payment templates will display.
• Press the “Select” button next to the template you wish to delete.
• Select “Delete”.
• A warning message will pop up confirming if you are sure you want to delete the template. Select “Delete template” to delete.

Why can't I delete my template?

You cannot delete a template if it has been used for a scheduled future or recurring payment. You must first cancel any pending future or recurring payments connected to the template.

If you wish to delete a future dated or recurring payment, the request must be lodged within ANZ Internet Banking for Business prior to 11.59pm Melbourne time on the day prior to the payment date.

• Delete a future payment

Need more help?

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Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 8:00am to 8:00pm (AEST) Monday - Friday and 8:00am to 6:00pm (AEST) Saturday and Sunday.

Frequently asked questions

Use our frequently asked questions to find out more about deleting a payment template.