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Set or edit your account notifications

You can receive account notifications for your eligible ANZ accounts and your payee list.

You can set/edit your account notifications to select the notifications that you’d like to receive for each of your accounts. You can receive notifications every time you send or receive an Osko payment, when an Osko payment fails or when you have an upcoming scheduled payment. 

How do I manage my notifications?

To set/edit your account notifications, you’ll need to be logged in to ANZ Internet Banking.

Step 1 – Navigate to “Account notifications”

Go to the “Settings” menu.

Select “Account notifications”.

Step 2 – Get started

Start the setup process by selecting “Get started”.

Step 3 – Select where you'd like your notifications sent

From the dropdown box, select the email address or Australian mobile number you’d like to use to receive account notifications.

Select “Next” to continue.

Please note that you can only select a contact point from the contact details that you’ve registered with ANZ. To receive notifications to a different email address or Australian mobile number you’ll need to update your ANZ contact details.

Step 4 – Navigate to “Account notifications”

Select whether or not you’d like to receive notifications when a change is made to your payee list by selecting “Yes” or “No” under “Receive notifications when changes are made to your payee list?”

Select “Next” to continue.

Step 5 – Set notifications for your accounts

Select an account that you’d like to receive notifications for by selecting “Set notifications” in the field for that account.

Select the notifications that you’d like to receive;

To set notifications when you receive an Osko payment;

Select “When you receive an Osko payment”.

In the “$ Amount” field enter the minimum payment value that you’d like to be notified about.

To remove notifications when you receive an Osko payment;

Deselect “When you receive an Osko payment”.

To set notifications when you send an Osko payment;

Select “When you successfully send an Osko payment”.

In the “$ Amount” field enter the minimum payment value that you’d like to be notified about.

To remove notifications when you send an Osko payment;

Deselect “When you successfully send an Osko payment”.

To set notifications when an Osko payment fails;

Select “When an Osko payment fails”.

To remove notifications when an Osko payment fails;

Deselect “When an Osko payment fails”.

To set notifications when you have an upcoming scheduled payment;

Select “When you have an upcoming scheduled payment”.

From the dropdown box, select when you’d like to be notified (in days) before an upcoming scheduled payment.

To remove notifications when you have an upcoming scheduled payment;

Deselect “When you have an upcoming scheduled payment”.

Select “Save” to save your changes and return to the account notifications home page.

Repeat Step 2 for each account that you’d like to receive or edit your notifications for.

Please note: for some accounts you can only set notifications for when you receive an Osko payment, and for some accounts you can’t set any notifications.

Need more help?

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Send us a SecureMail

For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.

Frequently asked questions

Use our frequently asked questions to find out more about getting started with ANZ Internet Banking and ANZ Internet Banking for Business.

Osko is a fast payment network that allows near real-time payments between participating banks.

An Osko payment is a payment that is sent via the Osko service.

Some accounts aren’t eligible to send or receive payments using Osko. If this is the case then you won’t be able to set notifications for that particular account.

If none of your accounts are eligible to send or receive payments using Osko then you’ll only be able to set notifications for when changes are made to your payee list.

You may not be able to set account notifications because you don’t have a current Australian mobile number or email address saved in your ANZ contact details.

If you’d like to set account notifications, you can update your ANZ contact details to include an Australian mobile number or an email address.

You don’t need to sign up for Osko payments. Osko payments are dependent upon the banks involved in the transaction.

Unfortunately not, notifications are only available for Australian mobile numbers.  If you don’t have an Australian mobile number but would like to receive account notifications you can elect to receive them to an email address.

Unfortunately not, notifications are only available for payee list changes and Osko payments.