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If you no longer wish to receive notifications when a PayID is created, updated, transferred or closed then you can easily remove them.

How do I remove my PayID notifications?

Step 1 - Navigate to "Account Notifications"

  • Go to the “Profile” menu.
  • Select “Account notifications”.

Step 2 - Open the edit preferences menu

  • Select “Edit preferences”

Step 3 - Remove notifications for PayID updates

  • To turn off PayID update notifications;
    • Deselect “PayID updates”
    • Select “Save” to save your changes.

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For further assistance please call the ANZ Internet Banking Helpdesk on:
1800 269 242 (International callers: +61 3 8699 6906), between 8.00am to 8.00pm (AEST), Monday to Friday AEST. 

Frequently asked questions

Use our frequently asked questions to find out more about account notifications.

If you’d like to stop receiving Account notifications then you can suspend all your notifications by editing account notifications.

If you would like to stop receiving PayID updates then you will need to deselect PayID updates by editing your notification preferences.

Unfortunately not, notifications are only available for Osko payments.

Unfortunately not, notifications are only available for single Pay Anyone payments.

Osko is a fast payment network that allows near real-time payments between participating banks.

An Osko payment is a payment that is sent via the Osko service.

You don’t need to sign up for Osko payments. Osko payments are dependent upon the banks involved in the transaction.

Whether payment/s you send and receive are sent via the Osko service will depend upon whether your account is eligible to send and receive Osko payments, the terms and conditions of your payee’s or payer’s bank and any technical limitations or interruptions.