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Edit your notification preferences

ANZ Internet Banking for Business administrators and authorisers that have Account level notification enabled under Manage users can receive account notifications on their eligible ANZ accounts.

You can edit your notification preferences to select where you’d like notifications to be sent and select whether you’d like to receive notifications when a PayID is created, updated, transferred or closed.

How do I edit my notification preferences?

Step 1 – Navigate to “Account notifications”

Go to the “Profile” menu.

Select “Account notifications”.

Step 2 – Open the edit preferences menu

Select “Edit preferences”.

Step 3 – Edit preferences

To edit the contact point you’re using to receive your account notifications;

Select your preferred contact point from the dropdown menu under “Where would you like your notifications to be sent”.

Please note that you can only select a contact point from the contact details that you’ve registered with ANZ. To receive notifications to a different email address or Australian mobile number you’ll need to update your ANZ contact details.

To turn off PayID notifications;

Deselect “PayID updates”

To turn on PayID notifications;

Select “PayID updates”

Select “Save” to save your changes.

Need more help?

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Send us a SecureMail

For further assistance please call the ANZ Internet Banking Helpdesk on:
1800 269 242 (International callers: +61 3 8699 6906), between 8.00am to 8.00pm (AEST), Monday to Friday AEST. 

Frequently asked questions

Use our frequently asked questions to find out more about account notifications.

PayID update is a notification you can receive whenever a PayID is created, updated, transferred or closed on an account eligible to receive Osko payments.

Osko is a fast payment network that allows near real-time payments between participating banks.

An Osko payment is a payment that is sent via the Osko service.

Some accounts aren’t eligible to send or receive payments using Osko. If this is the case then you won’t be able to set notifications for that particular account.

You may not be able to set account notifications because you don’t have a current Australian mobile number or email address saved in your ANZ contact details.

If you’d like to set account notifications, you can update your ANZ contact details to include an Australian mobile number or an email address.

You don’t need to sign up for Osko payments. Osko payments are dependent upon the banks involved in the transaction.

Whether payment/s you send and receive are sent via the Osko service will depend upon whether your account is eligible to send and receive Osko payments, the terms and conditions of your payee’s or payer’s bank and any technical limitations or interruptions.

Unfortunately not, notifications are only available for Australian mobile numbers.

If you don’t have an Australian mobile number but would like to receive account notifications you can elect to receive them to an email address.

Unfortunately not, notifications are only available for Osko payments.

Unfortunately not, notifications are only available for single Pay Anyone payments.