We know that your circumstances change over time. So, we've made it easy for you to request a change to your ANZ Credit Card type whenever you need.
Not sure what type of card you need?
How do I change my credit card type?
To change your credit card type:
Go to the Home page, which is the first page you see when you log on to ANZ Internet Banking.
Select your credit card account.
Select "Change your Credit Card Type" from the “Account actions” and follow the steps below.
Note the following:
- Only the primary cardholder can request to change their credit card type
- This service is available for consumer credit cards only. To change your business credit card type, please visit your ANZ branch
- This service is only available for currently promoted ANZ Credit Card products. If you wish to change from card products no longer promoted (such as ANZ Visa PAYCARD and ANZ Rewards Visa PAYCARD) you will need to visit your ANZ branch or call us on 1800 007 511.
Step 1 - Read the Overview information
The information on this page highlights the pre-requisites for changing your credit card type and explains what happens after the changeover.
You will need to decide which credit card to change to.
The interest rates, fees, charges, features and benefits for each ANZ credit card can vary. You should carefully review the rates, fees, charges, features and benefits of your existing ANZ credit card and compare them to those that apply to the new ANZ credit card that you are requesting to change to. Information about all ANZ credit cards is available on www.anz.com and you can use the "Compare ANZ credit cards" link to help you compare some of the rates, fees, charges, features and benefits of your existing card and the cards available to change to. You can also compare some of the key information relevant to each ANZ credit card by reading the Key Facts Sheet and reviewing the ANZ Personal Banking Account Fees and Charges Booklet and the ANZ Personal Banking General Fees and Charges Booklet.
Your request to change your card type will not change your existing credit limit. Your existing credit limit will apply to the new ANZ credit card you change to. If you request to change to a new ANZ credit card that has a minimum credit limit that is more than your existing credit limit, ANZ will not accept your request.
Step 2 – Select your existing card
Using the "Card or account" dropdown, choose the existing card you wish to change (if it’s not already selected).
Step 3 – Choose your new card
Select the new card from options presented under "New card selection"
Step 4 – Enter your Frequent Flyer Number (Optional)
If you are an existing Qantas Frequent Flyer member and the new card you have selected is eligible to earn frequent flyer points, enter your Qantas Frequent Flyer membership number in the textbox
Note, you can choose to leave this blank and provide your Qantas Frequent Flyer membership number at a later date.
Step 5 – Read the unused points information
If you are changing from an ANZ Rewards card or ANZ Frequent Flyer Card, read the information about ANZ Reward Points or Qantas Frequent Flyer Points earned in connection with your existing card (where applicable).
Step 6 – Declaration
Ensure you’ve read all the information provided on this screen and provide the acknowledgements by selecting the checkboxes.
Click "Submit" for ANZ to proceed with your request to change credit card type.
Need more help?
Choose another topic from the table of contents
Send us a SecureMail
For further assistance please call the ANZ Internet Banking team on 13 33 50 (International callers: +61 3 9683 8833) 24 hours a day, seven days a week.