Use phone banking to check transactions or balances
It's easy to access your account details over the phone. Here's how.
Call 13 13 14 to access your phone banking
You can access ANZ Phone Banking 24 hours a day, 7 days a week from any touch tone phone anywhere in Australia for the cost of a local call.
If you use a mobile, mobile rates will apply.
Select option 1 from the menu to enter phone banking.
Select option 1 again to:
- Check your account balance
- Check your transaction history
- Check your funds transfers
- Do a BPAY transaction*
- Confirm your account number
Enter your customer registration number (CRN), credit card, debit card or access card number.
Enter your telecode.
If you don’t have a telecode you can talk to a Customer Service Officer and arrange for one to be provided so you can access the service straight away.
Follow the the prompts to hear your account balances or check your transaction history.