Use phone banking to check transactions or balances

Step 1

Call 13 13 14 to access your phone banking

You can access ANZ Phone Banking 24 hours a day, 7 days a week from any touch tone phone anywhere in Australia for the cost of a local call.

If you use a mobile, mobile rates will apply.
 

Step 2

Select option 1 from the menu to enter phone banking.
 

Step 3

Select option 1 again to:

• Check your account balance
• Check your transaction history
• Check your funds transfers
• Do a BPAY transaction*
• Confirm your account number

Step 4

Enter your customer registration number (CRN), credit card, debit card or access card number.
 

Step 5

Enter your telecode.

If you don’t have a telecode you can talk to a Customer Service Officer and arrange for one to be provided so you can access the service straight away.
 

Step 6

Follow the the prompts to hear your account balances or check your transaction history. 

FAQs

• Frequently asked questions

See also

• View my transactions in Internet Banking
• View my balances in ANZ Internet Banking
• Use mobile banking to check transactions or balances
• Using phone banking
• Other help topics
• Glossary of terms