Types of scams
Protecting yourself from scams
If it looks too good to be true, it probably is. Scams are attempts by criminals to purposefully and maliciously mislead you in order to get your money. Everyone is a potential target because scammers don’t discriminate, and will target people of any gender, age-group or socio-economic background.
Don't fall for it
We're working every day to help keep you secure online, however it's also your responsibility to keep yourself secure. With new scams regularly surfacing, it’s important to educate yourself on the most common types of scams so you know what to look out for. To help you, here are some suggestions of simple steps you can take to further improve your level of security:
- Call out anything suspicious relating to your ANZ banking by reporting it to us and report wider concerns to Scamwatch
- Learn about the different types of scams, how to protect yourself from them and sign up for alerts from the ACCC’s Scamwatch and Stay Smart Online
- If an email, call or SMS seems unusual, check it through official contact points (e.g. published phone number) before acting (e.g. clicking on links, opening attachments or following any payment instructions)
- Type website addresses into your browser’s address bar rather than clicking on any links that you’ve been sent
- If you’ve changed your number, lost your phone or are planning to travel overseas let us know (Personal Banking or Business) so we can try to tell you about any unusual account activity
For more information on some of the most common scams, click here.
Click here to download a flyer on protecting yourself from scams.
Click here to download the ACCC’s Little Black Book of Scams.
Spot the red flags and think twice
- Do you know the person you’re sending funds to?
- Have you been asked to send funds for a transaction that you didn’t commence?
- Have you been asked to receive and send funds on behalf of a third party?
- Do you understand the reason you are sending funds?
Common types of scams
While this is not an exhaustive list, the following should give you an idea of some common scams to watch out for, some tips on how you can spot them and suggestions for steps you might consider taking.
Learn more about scams from the Australian Federal Police
The information on this page does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you and read the relevant terms and conditions, Product Disclosure Statement and the ANZ Financial Services Guide (PDF) before acquiring any product.
Applications for credit subject to approval. Terms and conditions available on application. Fees and charges apply. Australian credit licence number 234527.