Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
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Cyber Security
Awareness Month 2024
Cyber security is everyone’s business, explore easy ways to help protect yourself and your business.
Welcome to ANZ’s security hub. We’re here to look after you and your money - helping you to protect what matters.
Using security features like ANZ Falcon® and behavioural biometrics , which are personal to the way you bank, we study the difference between you and fraud, to help keep your banking safe.
It’s Cyber Awareness Month 2024! #StopTheHack and explore ways to enhance online security. Learn more about Cyber Awareness Month
Stay informed about the latest news and alerts in cyber security. Learn about new threats and ways to protect yourself, your family, or your business from cyber criminals.
ARTICLE
We love connecting with our customers, but how can you be sure a call is genuinely from ANZ? We break down how bank impersonation scams work so you can protect yourself and your money.
At ANZ, we take the security of our systems and customer data seriously. The responsible disclosure of vulnerabilities helps ensure the security and privacy of ANZ and our customers.
If you think you've found a security vulnerability, report it via Bugcrowd, who manage our Responsible Disclosure Program.
All disclosures must be made through Bugcrowd, not directly to ANZ.
We don't condone malicious or illegal behaviour in identifying and reporting security vulnerabilities.
For more information, including the terms of the disclosure program visit the Bugcrowd website.
Criminals are becoming more sophisticated and are using technology in creative ways to get access to information and funds. That’s why cyber security (protecting things like your computer, phone and personal information) is so important.
Cyber incidents can include the use of malicious software (e.g. malware and viruses) enabled by people or through exploiting vulnerabilities on websites or online services. Cyber incidents can also include malicious attacks on organisations. Typically, these incidents are used to get access to sensitive information, ultimately for financial gain, or to make a political statement.
Explore the steps you can take to protect yourself or your organisation from cyber incidents.
Scams can be complex and present in multiple ways. For example, impersonation scams typically involve convincing individuals they’re interacting with a trusted person or organisation (like your bank, tax office or investment company).
In order to steal your money, the criminal may convince you to share sensitive information (e.g. your banking details) or authorise a payment from your account. This fake relationship can be built over a number of months over the phone, SMS messages, email or social media.
Fraud can take many forms and can occur without your knowledge. An example of credit card fraud is when credit card details are stolen using a specialised device, during a legitimate transaction. You may first become aware there’s an issue when you’re notified by your bank or when you view your transaction history.
Find out how we protect our customers using our fraud detection technology, ANZ Falcon®.
Reporting a scam is an important step to help stop it. Plus it can prevent countless others falling victim too. Report a scam to Scamwatch.
If you have shared financial information or transferred money to a scammer - or if you suspect fraud on your account - please contact us immediately.
Phishing is a technique used by criminals to gain access to systems or sensitive personal or financial information, like bank account details, by impersonating an individual or business you may recognise and trust. Phishing is often done through legitimate-looking websites, emails and SMS messages, which are actually fake.
It can be hard to spot scams and fraudulent activity. In a genuine ANZ call, SMS message or email, we will never ask you to:
Learn about types of scams and the latest security alerts.
This information seeks to raise awareness and provides general information only. It may be necessary or appropriate to ensure that measures are taken in addition to, or in substitution for, the measures presented having regard to your particular personal or business circumstances.
Falcon® is a registered trademark of Fair Isaac Corporation.