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ANZ Broker

Home Loans


Why choose ANZ?

As a valued business partner, ANZ supports their brokers through consistent and expert service.

ANZ Accreditation

Become an ANZ Accredited Broker today

Find your ANZ BDM today

We understand the unique opportunities and challenges of your industry

Recent news

Up to $1000 back on Conveyancing for your First Home Buyers

  • Upon request ANZ will reimburse conveyancing fees up to the value of $1,000 for first home buyer applications that meet the following criteria:
    • Applicants must be the recipient of a state First Home Owners Grant (FHOG) and/or stamp duty reduction
    • Applicants must take out new lending FUM of at least $250k
    • Applications must be submitted by 30 June 2018 and drawn by 30 September 2018
  • Applicants are required to provide proof of conveyancing costs to the broker within 30 days of loan drawdown
  • To process the rebate, post draw down of the eligible loan and sighting proof the conveyancing fees have been paid, submit the rebate form and available via the Broker Portal
  • This offer is available for a limited time only and may be withdrawn or altered by ANZ at any time

Offer is only available to eligible First Home Buyers who are recipients of a government First Home Owner Grant and/or first home buyer stamp duty concession and apply for an eligible ANZ loan (refer to for eligibility details of the State government or Territory First Home Owner Grants and stamp duty concessions. Offer available only on application and is limited to one rebate of up to $1,000 per single property purchase for eligible First Home Buyers who take out an eligible ANZ Loan for an owner occupier purpose. To enable reimbursement of conveyancing fees, you must hold an ANZ Access Advantage or ANZ One account at draw down. Offer may be altered or withdrawn by ANZ at any time. All applications for credit are subject to ANZ’s credit approval criteria. Terms and conditions apply and are available on application. Fees and charges and eligibility criteria apply.

Why choose ANZ

ANZ is focused on supporting your business and your customers' dreams. We've listened to the challenges and opportunities which influence your industry so you can rely on us for a fast and informed response.


We provide ongoing training and support to ANZ Accredited brokers via Building Credit Knowledge Webinars.

Past Webinar topics include:

  • Self Employed: Income from a Trust
  • Self Employed: Sole Trader and Partnerships
  • Construction Loans

Access the webinar recordings and content via the Broker Portal.

Spend more time with customers and less on daily admin.

With Online Document Submission, ANZ Accredited brokers can take advantage of:

  • Individual or multiple documents can be uploaded in one submission
  • Time saved on the submission and follow up of home loan applications
  • Email confirmation following submission of documents
  • Enhanced image quality

We understand the importance of fast and informed decisions and our aim is to ultimately further help you, help your customers. This is why we've introduced Automated Home Loan Pricing, available on the ANZ Toolkit.

What does this mean for our brokers:

  • Pricing for any deal - raise home loan pricing requests for discretionary pricing discounts
  • No need to wait - receive automated responses from the ANZ Toolkit for most deals within 1 to 2 minutes, with requests referred for manual pricing review, received within one business day
  • Inform customers - with a view of price
  • All requests at your fingertips - view history of all pricing requests submitted using your ANZ Toolkit Username
  • Save time - reduce administration time by removing the current need for subsequent follow-ups

Easier, empowering making guarantees simpler for you

Security Guarantees

  • If a customer has a guarantor who agrees to accept the obligations associated with entering a guarantee, the customer may be able to avoid the fees associated with Lenders Mortgage Insurance (LMI)
  • This feature can be used in the case where a borrower can demonstrate their capacity to service the commitment of the proposed loan, but is unable to provide the security, proof or genuine savings or deposit required to either meet or remove the requirement of the LMI.

Servicing Guarantees

  • ANZ restricts those that can provide a servicing guarantee to the spouse or de facto partner of the borrower or the parent/s or step parent/s of the borrower
  • In some circumstances, a customer's ability to meet repayments is dependent on the income of a third party (indirect income). In these cases, ANZ will only take a servicing guarantee from that third party, where the income of the guarantor is reasonably available to the borrower to meet repayments and where the guarantor understands and accepts their obligations under a guarantee.


Find out more from your ANZ BDM

"I just wanted to convey my deepest gratitude and thanks to the team and your assistance in settling the TOY deal, scheduled for tomorrow.

Both my client and myself are relieved beyond and I am sure his parents will be too when they are updated.

Once again - thank you!"

- Samantha Cranny, Smartline


"James, I just wanted to thank you for your continuing support. It was a good day the day I met you.

Sincerely many thanks, even if this one does not get across the line."

- Kay Green, LoanMarket


"I greatly appreciate your help with the documentation. This is testament to why you are Queensland's best BDM."

- Noel Maher, Finance Future


"Thanks very much for your help on this one mate.

Settlement for the residential property's went through yesterday and the business side today, clients are very happy and advocates of ANZ.

I also wanted to point out what a fantastic job yourself and Grace have done for me over the past year. You guys are always more than approachable and always offer fantastic service. It's a pleasure to deal with you both and one of the reasons I'm always happy to offer ANZ to my clients."

- Steve Cramphorn, Smartline

ANZ Accreditation

The following documents the ANZ accreditation procedures for Approved Mortgage Originators and are in place to satisfy ANZ compliance requirements.


For individuals from your company seeking accreditation, ANZ requires an 'Application for Accreditation' form to be completed by the individual with the Authorised Company Representative section to be completed by the nominated Training Representative at your company.

The completed Application form must then be emailed by the Authorised Training Representative to ( as a word document.

All applications received by either the applicant or a person who is not nominated as an Authorised Training Representative for your company will not be processed.

Please note

  • All fields MUST be completed.
  • Police checks are not mandatory and are purely for ANZ's reference.
  • There is no requirement for any documentation other than the application. Please do not send through Certificates, resume's etc.

If the applicant (or prospective Broker) is currently accredited with ANZ as a Mortgage Introducer or if they are currently an ANZ Mobile Lender the application will be declined.

To comply with the National Consumer Credit Protection Act all applicants must hold either their own Licence registration number or fall under an Australian Credit Licence holder as a Credit Representative – these details are to be provided on the ANZ Accreditation Application Form.

Should any broker wish to complete Face to Face Accreditation training, they can contact their ANZ BDM to organise a session. An application will be provided to the broker at the facilitated session and a confirmation email will be sent to yourself to approve the applicants ANZ Accreditation through your company.

If the applicant is approved to proceed to the ANZ Online Training, ANZ will forward an email directly to the individual copying in the Authorised Training Representative. Details of how to complete their accreditation training as well as their Login ID and Password to access their Online Accreditation will be included in this email.

There are 2 modules the individual will need to complete:

  1. Assessment Part 1 (covers Governance & Compliance and ANZ policies),
  2. Assessment Part 2 (3 scenarios covering ANZ product & policy)

The pass rate for both tests is 80% with a maximum of 3 attempts for each test. The individual will have 4 weeks to complete the test.

Upon successful completion of both modules, ANZ will email the individual direct and copy in the Authorised Training Representative advising of their ANZ Accreditation numbers. The email will also contain an Originator Details Form which the originator will need to complete, sign and fax to 1300 558 219.

Upon receipt of the originator details form, ANZ will post an Accreditation Certificate and ANZ Originator website access details to the individual.

Authorised Officers currently accredited with ANZ under another company must complete an ANZ Accreditation Transfer Request Form.

Transfer requests received without this written confirmation will not be processed.

Transfer forms sent with an exit letter from the Broker's previous Aggregator stating that the Broker has not left under any adverse reasons will be processed within 48 hours. All other Transfer requests may take up to 5 working days to process.

To comply with the National Consumer Credit Protection Act all applicants must hold either their own Licence registration number or fall under an Australian Credit Licence holder as a Credit Representative – these details are to be provided on the ANZ Transfer form.

In each of the procedures documented above, the Authorised Training Representative for your company is our key contact.

Therefore it is important that ANZ hold correct details on who the Authorised Training Representative is.

Review of existing Authorised Officers accredited with ANZ

It is important for both yourselves and ANZ that we hold up-to-date details on all Authorised Officers. Therefore, ANZ must be advised if an authorised officer leaves or is dismissed from your company, changes their details etc.

Where a request for confirmation has been sent to you relating to a broker who has completed their face to face accreditation, it is important you respond to this request in a timely manner.

Broker enquiries   1800 812 785