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Please note: Federal Government legislation requires ANZ to verify the identity of all ANZ Travel Card holders. If you are not already a current ANZ customer, you must complete ANZ's Customer Identification Process.
Please note: If you attend an ANZ 'Sales Only' or 'In Centre' branch, you will need an ANZ account or a credit card that is accepted by ANZ in order to be able to purchase an ANZ Travel Card. For all other locations that sell ANZ Travel Cards, you can use cash.
This material does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you. ANZ recommends you read the Product Disclosure Statement (PDF 2.01MB) and the Financial Services Guide which is available by calling 13 13 14 or visiting anz.com before deciding to acquire or hold the product. Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. AFSL 234527. ANZ's colour blue is a trade mark of ANZ.
Report the loss or theft immediately by calling 1800 094 003 (or +613 9683 7777 from overseas, call charges may apply).Back to top
Other fees such as any government duties, taxes, rates or other charges incurred in a transaction may apply. Please refer to the ANZ Travel Card (Multicurrency) Product Disclosure Statement (PDF 2.01MB) for further details.Back to top
Provided the cardholder didn’t contribute to the loss and notified ANZ promptly of the fraud.Back to top
An Electronic Transaction (including any applicable ATM fees) made in a currency that is not a Stored Value Currency will be converted to AUD by Visa in accordance with its rules using the wholesale market rate selected by Visa from a range of wholesale rates one day before Visa processes the Electronic Transaction. If there are insufficient funds in the AUD Stored Value then the remaining balance of the Electronic Transaction will be paid by debiting the Stored Value from the other Stored Value Currency or Stored Value Currencies according to the Stored Value Currency Order. Therefore you may be subject to a number of exchange rate conversions (depending on how many Stored Value Currencies are required to have their Value transferred to process the Transaction). The conversion rate used will be that which is notified on ANZ’s website at anz.com as being the rate at which ANZ buys Travel Cards in the relevant Stored Value Currency.Back to top
This fee is applicable to all ATM transactions (whether performed at an ANZ ATM or otherwise). ATM operators may impose their own surcharge/withdrawal fee.Back to top
Offer available to ANZ Rewards Travel Adventures primary cardholders who have made $500 of net eligible purchases within three months of approval. One complimentary flight is available to the primary cardholder each year until the card is cancelled. Complimentary flights are restricted to selected economy fare class on flights operated by Virgin Australia to selected domestic destinations. Bookings are subject to availability and some flights may not have complimentary seats available. Flights must be booked at least 60 days in advance. Not to be combined with any other offer, discount or cabin class upgrades. Fees may apply for excess baggage, booking changes and cancellations. The complimentary flight is not eligible for Velocity Points and/or Status Credits earn. The Air Travel Benefit Terms (PDF 56kB) and the Virgin Australia Terms and Conditions of Carriage apply. Eligible purchases are described in the Air Travel Benefit Terms - for example interest charges, fees, cash advances, cash equivalent transactions, balance transfers, transactions for gambling or gaming purposes and reversed or refunded transactions will not count towards your qualifying eligible purchases.Back to top