Simple. If there is a change to the information you have previously provided to ANZ about your car (in particular, a change to the registration number or VIN), you should notify ANZ as soon as possible. If you don't, requests for payout letters or similar documentation could be delayed, or worse, sent with incorrect vehicle details. This can cause confusion or problems for customers who haven't notified us of changes to their vehicle details.
For example, if you've forgotten to notify us of a change in registration or the VIN of a replacement engine, this could delay the settlement and transfer of your vehicle on completion of your contract.
Please advise us of any changes by faxing 1300 109 096 with the updated vehicle details, and your loan details. You can also call customer service on 13 23 73 for further information.