ANZ unveils plan to improve the quality of financial planning.
ANZ is implementing a range of initiatives to improve the quality of financial planning and help rebuild trust in the financial advice industry.
This includes an advice review at no expense if you have received advice from an ANZ Financial Planner and are concerned or uncertain about your current financial position.
Call 1800 626 855 to book your review.
Other initiatives announced by ANZ include:
- Removing all sales incentives for bonuses and only assess performance on customer satisfaction, ANZ values, and risk and compliance standards
- Quickly identifying and removing planners who provide inappropriate advice – two audit fails and their contract will be terminated
- Only employing new planners with a relevant under graduate degree and industry certification, and requiring existing planners to be enrolled in further necessary training by January 2019
- Committing to completing compensation for current inappropriate advice cases by the end of the year
Read the full media release to find out what this means for ANZ Financial Planners and customers.