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Using your ANZ Frequent Flyer Platinum credit card

Welcome to ANZ Frequent Flyer Platinum, the cards that give you Qantas Pointsdisclaimer, access to a Personal Concierge and complimentary insurances.

 

 

 

 

 

 

 

Getting the most out of your card

Here are some handy tips to help you get the most value from your ANZ Frequent Flyer Platinum card.

 

More ways to pay using your phone

Pay securely and easily using your phone with Apple Pay® or Android Pay™ anywhere you can tap and pay.

Make your everyday essentials count

Set up recurring payments, such as utilities and telecommunications bills, and you can earn Qantas Pointsdisclaimer faster. Click here for a list of popular service providers and their contact details.

Shop with security and confidence

  • ANZ Falcon™ provides round-the-clock transaction monitoring
  • You won't be liable for fraudulent transactions on your ANZ credit card with ANZ Fraud Money Back Guaranteedisclaimer
  • Worldwide emergency credit card replacement

Additional cardholders for more Qantas Points

Add additional cardholders for an even faster way to accumulate points. An additional Cardholder Fee of $10 and an annual Rewards Program Services Fee of $55 will apply per additional cardholder on your accountdisclaimer. Find out how to add additional cardholders.

Explore your benefits

The more you buy, the more you could fly. Earn Qantas Pointsdisclaimer on everyday eligible purchases with your ANZ Frequent Flyer Platinum card and enjoy complimentary Qantas Frequent Flyer membership, a saving of $89.50disclaimer.

 

Enjoy earning Qantas Points

ANZ Frequent Flyer Platinum Visa card

  • 0.75 Qantas Pointsdisclaimer per $1 spent on eligible purchases up to and including $3,000 per statement period
  • 0.5 Qantas Pointsdisclaimer per $1 spent on eligible purchases above $3,000 per statement period

Get bonus Qantas Points on Qantas products

Earn one bonus Qantas Pointdisclaimer per $1 spent on selected Qantas products and servicesdisclaimer, as well as Bonus Points with our Bonus Partners. There is no limit on the amount of Bonus Points you can earn in a statement period.

Take advantage of your Personal Concierge

Looking for help with restaurant, hotel, entertainment bookings or travel recommendations? Look no further, your 24 hour/7 days a week personal concierge service can help. Call 1300 580 765 in Australia or, +61 2 8987 1677 if you're overseas.

Complimentary insurances for travel and shopping

 

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Explore the world and your own backyard with freedom knowing you could be covered with our range of travel insurances including:

Read more about our range of available insurances

Shop with peace of mind, knowing you could have access to complimentary insurances when you shop using your ANZ Frequent Flyer Platinum card including:

Emergency information

We get it – accidents happen. Credit cards get lost, items get stolen. So we’ve compiled the most common emergency information in one place – just in case!

Claim on insurance

How to claim

Lost or stolen

Report lost or stolen card

Replacement card

Order a new card

Emergency numbers

View contact numbers

 

ANZ Internet Banking

Log in or Register (for new customers)
Go to the Accounts menu and select Activate ANZ card

ANZ goMoneydisclaimer

Log in or Download and Register (for new customers)

Select Activate Card within the menu

Phone

Call 1800 652 033 or
+61 3 8699 6996 from overseas anytime

Branch

Visit an ANZ branch
A staff member can help to activate it for you

 

ANZ Internet Banking 

Register for ANZ Internet Banking to manage your account.

ANZ goMoney®

Download ANZ goMoney® for easy banking on your mobile phone or device.

Sign up for eStatements

Log on to ANZ Internet Banking
Go to the 'Profile' menu
Select 'Change my statement preferences'
Choose 'Online only' for your accounts.
Learn more about online statements

Pay using your phone

Add your eligible ANZ card to your iOS device using Apple Pay via goMoney or Android device using Android Pay.

Manage credit card payments

Log on to ANZ Internet Banking
Choose the linked account to pay your ANZ Credit Card from.
Choose to make a one off payment or recurring credit card payments.

All applications for credit are subject to ANZ's credit approval criteria. Terms and Conditions apply and are available on application. Fees, charges and eligibility criteria apply. 

ANZ goMoney is provided by and is a trademark of ANZ.

™ ANZ Falcon is a trademark of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Falcon is a trademark of Fair Isaac Corporation.

Qantas Points and Bonus Qantas Points accrue in accordance with and subject to the ANZ Frequent Flyer Reward Terms and Conditions booklet (please call 13 13 14 for a copy). Purchases which are not eligible to earn Points are described in the ANZ Frequent Flyer Reward Terms and Conditions booklet, e.g. fees, cash, cash equivalent transactions, balance transfers, premiums paid for ANZ Credit Card Insurance and transactions for gambling or gaming purposes, will not earn Points. Account Holder must be a member of the Qantas Frequent Flyer program to earn and redeem Qantas Points. A joining fee may apply. Membership of the Qantas Frequent Flyer program is subject to the Terms and Conditions of the Qantas Frequent Flyer program. Earn rates and earn rate bands are subject to change. Existing customers should call 13 13 14 for information regarding their account.

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Provided the cardholder didn’t contribute to the loss and notified ANZ promptly of the fraud.

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For ANZ Frequent Flyer, a Total Annual Fee of $95 applies which includes a $40 Annual Account Fee and a $55 Rewards Program Services Fee. For ANZ Frequent Flyer Platinum, a Total Annual Fee of $295 applies which includes a $240 Annual Account Fee and a $55 Rewards Program Services Fee. For ANZ Frequent Flyer Black, a Total Annual Fee of $425 applies which includes a $370 Annual Account Fee and a $55 Rewards Program Services Fee. For additional cardholders on an ANZ Frequent Flyer, ANZ Frequent Flyer Platinum or ANZ Frequent Flyer Black credit card, an annual Additional Cardholder Fee of $10 and an annual Rewards Program Services Fee of $55 will apply per additional cardholder on the account. These fees are current as at  and are subject to change. The fee information displayed on this page applies to new customers only. Existing customers may be subject to different fees and should call 13 22 73 for information regarding the fees that apply to their account.

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This joining fee waiver is offered by ANZ. It is available to new applicants or existing ANZ Frequent Flyer credit card account holders who are not already Qantas Frequent Flyer members and who apply for membership online at the Qantas website. This offer is non-transferable and not available in conjunction with any other offer. Qantas Frequent Flyer membership and each application is subject to approval by Qantas.

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Selected Qantas products and services are the following items purchased directly from Qantas: Qantas passenger flights (with a QF flight number) Qantas Frequent Flyer and Qantas Club membership joining and annual fees. Excludes Jetstar, Qantas Holidays, Qantas branded non-airfare products and any Qantas products and services not purchased directly from Qantas.

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The Overseas Travel and Medical Insurance master policy, the Transport Accident Cover master policy and Rental Excess Cover master policy (the Master Policies) are issued by QBE Insurance Australia Limited ABN 78 003 191 035 to ANZ. Cover under the Master Policies is provided to eligible participating cardholders by operation of section 48 of the Insurance Contracts Act 1984 (Cth). The eligibility criteria which you must meet for each of the Master Policies is set out in the Premium Cards - Insurance booklet (PDF 366kB) - Part 1 QBE Product Disclosure Statement and policy wordings. When overseas, we recommend that you carry proof that you have met the eligibility criteria. Any advice has been prepared without taking into account your objectives, financial situation or needs. You must decide whether or not it is appropriate, in light of your own circumstances, to act on this advice. You should ensure you obtain and consider the PDS before you make any decision to acquire it.

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Extended Warranty Insurance, 90-day Purchase Security Insurance, Best Price Guarantee Scheme and Interstate Flight Inconvenience are part of a group policy issued by QBE Insurance (Australia) Limited ABN 78 003 191 035, AFSL 239545 to ANZ. Access to the benefit of cover is provided to eligible ANZ cardholders by operation of s48 of the Insurance Contracts Act 1984 (Cth). Terms, conditions and exclusions apply. For more information refer to the Premium Cards - insurances booklet (PDF 366kB).

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Card Activation only available for eligible cards and with goMoney version 3.4.x, iOS 9 or above (for iOS devices) or Android Operating System 4.0.3 or above (Android devices) is required.

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