*Eligibility criteria, T&Cs, fees & charges apply.
If you suspect your PIN has been discovered by someone else, let us know immediately.
If you’re thinking of making a purchase over the phone or online, make sure you can trust the seller. A telemarketer may ask you for your credit card details, but it could be safer to get their name and call them back on a number you can find yourself (not just the number they give you).
Regularly look through your statements and transactions. If you find a charge you didn’t make, get in touch with us right away.
We suggest you register for ANZ Shield, a free security app that’s stronger and smarter in verifying your ANZ Internet Banking activity. It allows you to generate a one-time passcode (known as a Shield Code) to authenticate certain transactions, for an extra layer of security.
Got a question or security issue? Call us on 13 22 73.
™ ANZ Falcon is a trademark of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Falcon is a trademark of Fair Isaac Corporation.
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