Simpler home loans.
What a feeling.
We’ve simplified our home loans and dropped bundled packages. Get discounted interest rates upfront on eligible loans,disclaimerno ANZ set up or ongoing feesdisclaimerand only pay for the extras you want.
No more packages. No annual package fee. Same great rates.
We've redesigned our
Institutional & Corporate website
To access your digital banking platforms, visit ANZ Digital Services.
Information on Markets, International services and FX, Transaction services and Financing can now be found under Solutions.
Use our FAQs to find out more about ordering a replacement credit card.
To order a replacement card, log on to ANZ Internet Banking, select the account you wish to order a replacement for and click on 'Order a replacement card' in the quick links. Simply follow the prompts and provide a reason for the replacement.
Yes. Your PIN will remain the same, unless you have specifically requested a new PIN. If you'd like to change your PIN and you've got an eligible card you can update your card PIN in the ANZ App whenever it suits you. No need to visit a branch! Choose a PIN that's easy for you to remember, but hard for someone else to guess.
Yes. You will be able to use the current card up until you have activated the new card which you should receive in 5 working days.
If your card is lost or stolen, please let us know straight away. You can even block a misplaced card using the ANZ App and unblock it in seconds when it’s safely back in your possession. We can show you how.
How to report a lost or stolen card
Yes. Business cards can be replaced by completing the replacement card form via Internet Banking or by calling ANZ on 13 13 14 (International callers: +61 3 9683 9999)
Yes. If you are an additional cardholder, you can request a replacement for your card by completing the replacement card form via Internet Banking or by calling ANZ on 13 13 14 (International callers: +61 3 9683 9999).
You should receive your card in the post within 5 working days.
ANZ will send the card to the most recent address you have provided us.
If your address has changed recently, you should update it right now.
ANZ will send the card to the most recent address you have provided us.
For further assistance, please call ANZ on 13 13 14 (International callers: +61 3 9683 9999) 24 hours a day, seven days a week. You can also call us using the ANZ App. If you call us from Support in the ANZ App, your call will go through to the right team with your identity already confirmed.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super, Shares and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Labels and Conditions available here for iOS and here for Android and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.