The Estate process can be complicated and it may be confusing with the documents we require, so we've created a list of documents we may need from you in order to settle the savings and transaction accounts and release Estate funds. These requirements are intended only as a guide, and depending on circumstances we may require further information or documentation not listed below. As each Estate is different, the number and types of documents we need may vary. We will advise you of the specific forms we require in the first letter that we send after you've contacted us.
An original certified copy of the Death Certificate
An original certified copy of the Death Certificate can be sighted by us in any ANZ branch or sent to the Deceased Estates team. This document is required in all cases with the exception of when Probate or Letters of Administration are held.
An original certified copy of the Will
Where a Will exists, we require an original certified copy of it and in some instances we may require Probate to be granted before we will release funds. If no valid Will exists or all Executor(s) cannot act, we may require Letters of Administration.
Completion of ANZ's Customer Identification Process (CIP)
The Executor(s)/Administrator(s)/Next of Kin must become a signatory on the deceased's account in order to close it. In all instances, each Executor/Administrator/Next of Kin must be identified in accordance with ANZ's CIP to satisfy the requirements of Commonwealth law. This requirement may already have been satisfied for Executors/Administrators/Next of Kin who are existing ANZ customers.
Each Estate's individual circumstances are assessed by ANZ, and in some cases we may require Probate or Letters of Administration to be granted in the State/Territory where the accounts are held in order to release the funds.