Fraud detection
ANZ helps to protect your money but fraudsters are highly adept. Be vigilant, keep track of your funds and know what to do if you spot an unusual account transaction.
Check your accounts regularly
Frequently monitor your accounts to recognise any unusual transactions easily. Check for payee names that you don't recognise and if you see anything suspicious, contact us.
Verify calls and emails
If you're contacted by someone claiming to be from ANZ or another business, asking for your personal or banking details, verify their identity. Do this by calling them back on the phone number listed on their company website.
Stay informed
Sign up to the ACCC's Scamwatch alert emails to learn about the latest scams. Scamwatch also offers practical tips on protecting yourself from fraud, reporting scams and getting help.
Fraud detection and prevention
Computer threats
Learn about everyday computer threats like phishing scams, spyware, adware, viruses, worms and Trojans – and find out how to avoid them.
Types of scams
Be aware of job scams, romance scams, fake charities and more - and know what to watch out for.
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Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you and read the relevant Terms and Conditions, Product Disclosure Statement and the ANZ Financial Services Guide (PDF, 104kB) before acquiring any product.