skip to log on skip to main content
VoiceOver users please use the tab key when navigating expanded menus

Take customer payments

Whatever your business, how your customers pay you is critical. Determine the right payment process for your business - one that balances choice and convenience for your customers with timeliness of payments for yourself.

Explore taking customer payments

Other useful information 

Start a businessMake payments

Key considerations

Cashless payments on the rise

Significant innovations in payment technology are making cashless payments more convenient and efficient. Mobile and in-app payments are changing the way customers pay for their goods and services before even reaching a physical storefront. Keep up with the increasingly cashless world by choosing payment solutions that let your customers pay the way they want.

Flexible way to pay

No matter what business you’re running, you’ll want to make sure you maximise your payment options on offer to your customer. Whether it’s an EFTPOS machine, online payments, BPAY, direct debit or even just good old cash, having a flexible way to pay could be crucial in building a good customer experience and ensuring that you get paid faster.

Timely payments

Fast efficient payment processing can help ease the strain on your cashflow. Consider giving your customers a wide range of payment options so that they can pay easily; leaving you with less time spent chasing outstanding payments and more time to run your business.

 

ANZ Business Insights

ANZ Business Insights gives you free access to real-time data and online reports that can help inform your business decisions.

Find out more

Learn and connect

Article

Mobile payments: Hype or happening?

Do people really want to pay with their phones? It’s an interesting time to revisit this question because Android PayTM has just launched in Australia.

Tool

How to calculate break-even point

It’s important to know what your break-even point will be when you start up a business.

Tool

Start your business checklist

We’ve compiled a checklist with links to support you through this process.

Article

A cashless utopia? Dream on!

It will take more than the introduction of new, more efficient methods of payment to wean society away from the use of cash.

Tool

Help me choose merchant services

Choose the right merchant services for your business with our merchant services tool.

Article

Payments: beyond the pleasure and pain principle

In the decades since payment cards entered commerce alongside cash, their promoters have struggled to convince a significant minority of merchants that benefits of non-cash payments outweigh the costs.

Speak to us about taking customer payments

1800 801 485

Mon-Fri 8am to 8pm (AEST)

Any advice does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you.

ANZ recommends you read the applicable Terms and Conditions and the ANZ Financial Services Guide (PDF 334kB) before acquiring the product.

This page contains only general information which is subject to change and is not a substitute for commercial judgement or professional advice. This information does not take into account your personal and financial needs, particular objectives and/or circumstances, and you should seek appropriate independent advice (which may include property, legal, financial, taxation and accounting advice) before making any decisions, investing, or acting on it.

Tools, templates, checklists, and calculators (“ANZ Tools”) linked or referred to on this page, are only some of many ways to analyse a business or industry, or to assist your planning and business decision making. You should seek the assistance of your accountant, business or other advisor when either planning for or analysing your business.

To the extent permitted by law, all members of the ANZ group of companies, their employees, officers and contractors (“ANZ“), offer no warranty and disclaim liability or responsibility to any person for any actions, claims, costs, demands, liability, or direct or indirect losses or damage that may result from using or relying on the information set out in the anz.com pages or the ANZ Tools, and / or any act, omission or error, by any person in relation to them.  To the extent permitted by law, ANZ makes no warranty and has no liability in respect of your use and reliance. ANZ Tools are also subject in many cases to further specific cautionary wording and disclaimers which you should read.

Temporary service interruptions may occur. Technical requirements apply.