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We provide an environment that enables our employees to participate fully in the workplace and perform at their best.  An engaged workforce will help us to meet external challenges and achieve our business strategy.

Our employee engagement surveys and other employee ‘listening strategies’ are an opportunity for employees to provide feedback and insights on our purpose, values and culture. We publicly report the results of our employee engagement survey and initiatives  to improve engagement in our annual Sustainability Review.

Employment conditions

Our commitment is to provide employees with terms and conditions of employment that are fair and reasonable, and in line with our Human Rights Standards and organisational values.

The employment conditions of our employees in many locations are derived from industrial instruments and agreements negotiated with employees and unions, along with our human resources policies.

If local laws prohibit us from applying our standards, we will comply with domestic law while striving to apply the spirit of the particular commitment within our business.

Training & Development

We believe in investing in the growth of our people. We do this by equipping our people with not only technical job ready skills but also the transferable skills and a continuous learning mindset that will enable them to access a range of career options at ANZ and beyond.

We recognise that in an increasingly busy world, we need to offer our employees a range of formal and informal ways from which to learn, develop and grow.

These include:

  • Knowledge, skill and competency-based training (classroom/online)
  • Bite-sized digital learning
  • Coaching and mentoring
  • Tertiary education for core banking disciplines
  • Industry accreditation and continuing professional development
  • Technical/tool/platform certifications
  • Projects/secondments/assignments and other ‘on-the-job’ experiences
  • Peer to peer coaching
  • Social collaboration and knowledge sharing
  • Library of online research, tools and articles

We employ cutting edge learning technologies to deliver relevant learning at point of need.

We also develop programs in partnership with leading institutions/experts that focus on building strategic capabilities in the areas of Leadership; Customer Focus; Data; Digital; Go-To Market and Innovation; Process Optimisation and Technology.

We offer our people a range of development opportunities throughout their careers with us. By hiring people who are keen to revitalise their skillsets in new roles, we draw on their ANZ experience and give them a secure and stimulating development path to achieve their aspirations and potential.

We also have world class talent management programs that accelerate the development of target high potentials, equipping them with the business critical skills and experience to support and lead our super regional goals.

View the 2018 Sustainability Review

Find out more (PDF 7.48MB)