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Our ESG approach

Each year we set public Environment, Social and Governance (ESG) targets and a corresponding Group-wide program of work to support the sustainable delivery of our business strategy. We disclose our performance in our half and full year ESG reporting.

2021 ESG Supplement

This report provides detailed information on ANZ’s Environment, Social and Governance (ESG) performance and challenges.

View the 2021 ESG Supplement (PDF 13.7MB)

View the 2021 ESG Data Pack (XLS 4.1MB)


Through our annual materiality assessment, we engage with internal and external stakeholders to inform our identification of ESG risks and opportunities. We seek to identify those issues that have the most potential to impact our ability to operate successfully and create sustainable value for our shareholders and other stakeholders.

More about Materiality

Stakeholder engagement

One of the ways we create long-term value and deliver on our business strategy is through a collaborative and proactive approach to building and maintaining relationships with stakeholders.

More about our stakeholder engagement policy

Public policy advocacy

We seek to contribute constructively to public policy formation and understand the perspectives of our community’s elected representatives, policymakers and regulators. We contribute to policy formation on business, economic, social and environmental issues affecting our customers and shareholders.

More about Public Policy advocacy

Policies and standards

Our employee Code of Conduct (Code) describes how we work at ANZ. It sets the expected standards of behaviour and guides us in applying our values. Our Code explicitly requires all employees and contractors to be ethical and professional, act with integrity, treat everyone with dignity and respect, manage conflicts of interest, protect privacy and confidentiality, and also call out unacceptable behaviour and stand up for what is right.

Our Code is supported by a number of more detailed policies that form part of the Conduct and Ethics Policy Framework which covers issues such as anti-bribery, fraud and corruption, equal opportunity, bullying and harassment, conflicts of interest and work expenses.

Find out more about our Corporate Governance

Governance and risk management

Effective governance and robust risk management policies and procedures are the foundation for achieving our strategy. Together with the application of our values, they support the delivery of responsible, ethical and sustainable business outcomes.

More about our governance and risk management