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ESG focus areas

We are helping to respond to complex societal issues central to our customers and our business strategy. In particular, we are focusing our efforts on financial wellbeing, environmental sustainability and housing. Fundamental to this approach is a commitment to fair and responsible banking.

We are contributing to these challenges by: developing innovative and responsible financial products and services; working with our customers; harnessing the skills of our people; and supporting the communities in which we live and work.

Financial wellbeing

Improving the financial wellbeing of our customers, employees and the community by helping them make the most of their money throughout their lives.

More about financial wellbeing


Improving the availability of suitable and affordable housing options for all Australians and New Zealanders.

Find out more about housing

Environmental sustainability

Supporting household, business and financial practices that improve environmental sustainability.

More about environmental sustainability

Fair and responsible banking

Fundamental to our approach is a commitment to fair and responsible banking. Keeping pace with the expectations of our customers, employees and the community, behaving fairly and responsibly and maintaining high standards of conduct.

Find out more about fair and responsible banking

2021 ESG Supplement

This report provides detailed information on ANZ’s Environment, Social and Governance (ESG) performance and challenges.

View the 2021 ESG Supplement (PDF 13.7MB)

View the 2021 ESG Data Pack (XLS 4.1MB)