Card management made easy
Your credit card is an important part of making life easier and more convenient. In this section, you'll find all the forms you need to help make managing your card fast, easy and efficient.
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If you have an ANZ credit card, you may wish to transfer an outstanding balance from a non-ANZ credit or store card. Simply complete the Balance Transfer Application Form (PDF, 87kb) and we'll take care of the rest. In some cases, fees and charges may apply to balance transfers. Find out more about ANZ balance transfers.
Add an additional cardholder to your ANZ credit card account
All ANZ credit cards allow you to add a number of additional cardholders. This can help make your finances much easier to manage. To apply to add an additional cardholder, simply complete the Additional Cardholder Application (PDF, 36kb).
ANZ encourages you to increase or decrease your credit limit to help you manage your card. To apply for a change to your credit limit, simply fill out the Credit Card Limit Increase/Decrease Application (PDF, 100kb).
CardPay Direct is the easy way to ensure your credit card payment is always paid on time. You can authorise regular repayments to your credit card using the CardPay Direct form (PDF, 534kb).
You can also easily cancel an authorisation for a CardPay Direct payment using the CardPay Direct Cancellation Authority form (PDF, 28kb).
ANZ offers a variety of different credit cards to suit your needs, from cards with reward programs, low interest or interest free days. If you'd like to change your credit card type from one ANZ card type to another, simply select the new ANZ credit card you require and send us the Transfer Between Card Accounts Application (PDF, 108kb).
Combine your credit card accounts
If you have more than one ANZ credit card, you may choose to save on annual fees by combining your accounts into one. ANZ makes it fast and easy, simply by sending us the Request to Combine ANZ Credit Cards (PDF, 118kb).
You should check the transactions that appear on your monthly ANZ credit card statement very carefully. In the event that you find an unauthorised transaction or wish to dispute a charge, please complete a Customer Transaction Dispute Form (PDF, 61.2kb) and send it back to us. If you can't access the form, contact us at the ANZ call centre on
Statement due date change request
If you'd like to receive your ANZ credit card statement on a different day or the month, simply let us know by completing the Statement Change Request form (PDF, 38kb).
Make a change to your recurring transactions
You may choose to manage your regular bills by authorising recurring transactions from your ANZ credit card to pay participating merchants. You can use the Changes to recurring transactions/Direct Debits Form (PDF, 33kb) to let the merchant know when you need to change the payments.
If your ANZ credit card has been suspended, you can apply for reinstatement when appropriate. Download the ANZ Reinstatement Application (PDF, 94kb).
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