ANZ

The ANZ website contains the following categories:

Ways to Bank

Hints and Tips

How can I check that I've selected the right account for making a payment?

When selecting an item from a list, the Apple Safari mobile browser has a default setting that displays the list items at the bottom of the webpage. Some of these list items may be truncated based on the number of characters required. This may make it difficult to select the appropriate account when doing a Funds Transfer or Pay Anyone transaction. If you are unsure which account you have selected, you can view the full wording by holding down your finger on the text. The Apple Safari mobile browser will then display the full wording of the selection.

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Can I make it easier to enter my account details on the keyboard?

If you find it difficult to type on the iPhone keyboard, Apple has a neat feature to make it easier. By rotating the device to a landscape, you can get a much bigger keyboard for entering account and payment details. Some users may also find it easier in landscape view as you can use two hands for typing - one on each side. Just make sure you rotate the device before the keyboard is on the screen, otherwise it will stay in portrait mode.

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How do I add ANZ to my Home Screen?

To add ANZ to your Home Screen on the iPhone simply visit www.anz.com and select the "+" that appears as a default on the Apple Safari mobile browser. Then select the Add to Home Screen button. By selecting this option, a default image and the text ANZ Mobile will appear on your Home Screen. To move the ANZ Mobile shortcut, simply hold down on the icon. The Home Screen icons should then start wobbling. Once in this mode you can move the icon wherever you like. To get out of this mode, select the Home button again.

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How can I view the description in my transaction history?

In portrait mode the transaction history displays in a truncated form. This is represented by the following characters "-". If you wish to see the full wording, you can tap on the transaction and the item will expand. Alternatively by rotating the device, all the transaction listings will automatically expand to display the full text.

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How do I turn the Caps Lock on?

Go to the settings icon that is located on the Home screen, select Keyboard then turn on Enable Caps Lock. To set caps lock, you then need to double tap on an arrow represented like this "↑" when in keyboard mode. The keyboard will appear when you are in a text field on a web page. The icon will light up in blue to represent it's in a caps lock mode. To turn off caps locks, simply tap on the arrow again.

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How can I get back to the top of the webpage?

To quickly return back to the top of the webpage without flicking, tap on the top of the browser where there is a grey tab that contains the time and remaining battery life. This will automatically take you to the start of the page and is useful when scrolling through your account listing and transaction history.

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Is there a simple way to fill in the fields for Pay Anyone and Transfer Funds?

When entering data, the Safari browser has introduced a tabbing option that allows you to move from field to field without scrolling through the page. This feature makes transferring funds and paying anyone a whole lot easier. To tab from field to field, simply select the first field on the webpage. This will bring up the keyboard. On the keyboard there is a "Previous" and "Next" button, which when selected takes you to the next field on the page.

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How can I print a receipt or transaction record?

One feature that the iPhone currently doesn't offer is a print option. Whilst users won't be able to directly print off a receipt or transaction record, they can take a screenshot at any stage throughout the process. This is useful for keeping a pay anyone receipt or lodgement number. To take a screen shot, hold the home button and press the top/sleep button. The screen will flash and the picture will be saved to the camera roll. To access the camera roll, go to the home screen and select the images icon.

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